Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
9/27/2019
Job Category:
Business Development
Technical Analyst - Summer Intern Associate Development...
(This job is no longer available)
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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Join the 2020 Associate Development Summer Internship Program today!

As a 2020 Summer Intern with FIS, you will have the opportunity to participate in team projects, community service activities, social events, professional development seminars and work alongside team mentors. This is a full time (40hrs/week) paid internship that will begin on June 8, 2020 and conclude on August 14, 2020.

About the team & Position:

This position is responsible for making our customers love the support they receive from FIS. Through frequent/continual interaction with our clients, the Technical Product Support Representative plays a critical role in how our clients view Client Care and FIS overall. Candidate must be highly motivated and possess excellent client relationship and communication skills. This position will work with multiple FIS products from a technical support view to learn the different skills needed to support out clients.

What you will be doing:

* Answer incoming calls in a professional manner
* Work through case volume with a strong sense of urgency
* Utilizing provided tools work case in order of priority
* Research from multiple areas to determine the best course of action
* Escalate issues appropriately and in a timely manner
* Keep detailed and timely notes on any case

What you bring:

* Rising Senior (graduating December 2020 through May 2021)
* Proficiency in Microsoft Office Suite
* Strong written and communication skills
* Adaptability, a drive to learn, and strong problem-solving skills
* Ability to work well independently and within a team

What we offer you:

* Competitive full-time paid summer internship
* Opportunity to participate in projects that directly impact business value
* The chance to work on some of the most challenging, relevant issues in financial services & technology
* Time to support charities and give back in your community
* A work environment built on collaboration, flexibility and respect

About Fidelity Information Services

Fidelity National Financial, Inc. (FNF) is a holding company that is a provider, through its subsidiaries, of title insurance, specialty insurance and claims management services. The Company also provides flood insurance, personal lines insurance and home warranty insurance through its specialty insurance subsidiaries. In addition, FNF is a provider of outsourced claims management services to corporate and public sector entities through its minority-owned subsidiary, Sedgwick CMS Holdings, Inc. (Sedgwick), and a provider of information services in the human resources, retail, and transportation markets through another minority-owned affiliate, Ceridian Corporation (Ceridian). FNF's operating business segments include Fidelity National Title Group and Specialty Insurance. (Source: 10-K)