Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
10/10/2019
Job Category:
Social Service
2020 Mopar Social Engagement Intern -- Customer Care
(This job is no longer available)
Fiat Chrysler Automobiles | Auburn Hills, MI
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Job Description

FCA US LLC College Intern Program offers a unique opportunity for highly motivated, innovative, and inspired individuals to work in a challenging assignment where contribution, teamwork, and communication are vital to the success of the organization. As a leading-edge company, we can provide real world challenges and rewarding intern experiences to candidates from a variety of colleges and universities while providing a competitive salary.

Interns are assigned to an organization department based on the candidate's background, skill set and interests. The assignments are project-oriented, meaningful to the department and allow the intern to take responsibility for a major task. Interns experience a sense of personal accomplishment and contribution and experience the corporate business culture through work assignments and structured activities. They gain the communication and etiquette skills required in business while sharing knowledge gained from recent courses. They also enhance their computer skills and learn new systems and software. Each intern assignment consists of challenging projects with specific goals, providing opportunities for personal growth and development. Interns that demonstrate outstanding qualities may be invited back the following year for a second internship or to interview for full-time positions in our various new hire programs.

Summer internships are primarily located at the FCA US Headquarters and Technology Center in Auburn Hills, Michigan, other facilities in the Detroit Metropolitan area, and Business Centers located throughout the country. Interns may qualify for a housing allowance and/or travel assistance. During the internship, interns will have the opportunity to participate in many activities designed specifically to enhance their knowledge of FCA, our products and the metro Detroit area.

The Social Engagement Team is the conduit to Fiat Chrysler customers on social medial to assist them with questions and concerns, to inform and educate them, and to listen to their conversations around their vehicles, brands, and experiences. The selected Intern will engage directly with FCA customers on such channels as Facebook, Instagram, YouTube, and Forums, being our customers' source of information, encouragement and gratitude. The Social Media Intern will learn the importance of a customer, Customer Care processes, and CRM systems. They will work in a unique environment surrounded by other customer-minded, social media natives who collectively are the face of Chrysler/Jeep/Dodge/SRT/Ram/FIAT/Alfa Romeo/UConnect/Mopar to customers on the social channels.

Basic Qualifications:

* Completion of sophomore year by Spring 2020 at an accredited university
* Pursuing Bachelor's degree in Marketing, Communication or Graphic Design focus
* A self-starter with a driven-to-succeed personality
* Strong interest in the automotive industry
* Strong written and oral communication skills
* Good interpersonal skills with the ability to work in a team environment

Preferred Qualifications:

* GPA of 3.0 or higher (based on a 4.0 scale)
* Excellent analytical and problem solving skills
* Ability to handle multiple assignments and tasks independently
* Strong planning and organizational skills