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Payment Processor I
Fay Servicing | Carrollton, Texas
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Job Description

Position Summary:

We are a growing mortgage loan servicing firm located in the Loop. Our clients include one of the largest banks in the US and top alternative investment funds. Our payment processing position is more than just data entry. The role includes accounting work and the ability to determine correct courses of action in exception processing. This is an entry-level position with room for advancement.


* Bachelor's degree (preferably in a quantitative field such as Management Information Systems (MIS), Finance, Business Administration, Accounting, or Economics) or equivalent
* Precision in handling many sets of interlinking numbers
* Qualified interns accepted

Qualifications Required:

* Excellent verbal and written communication skills, organized, and excellent time management
* Excellent problem solving and analytical skills
* Precision in handling many sets of interlinking numbers
* Proficiency in Excel, Word, Outlook and 10-key by touch

Essential Functions & Responsibilities:

* Front end payment processing including acceptance of payments from different sources and processing through our mortgage servicing platform
* Balancing and reconciling all accounts each day and verifying that the proper funds move from/to the correct accounts
* Bank functions including wire and transfer initiation and remote check deposits
* Exception processing to determine if any payments were misapplied and correcting them in a timely manner
* Work with accounting department to ensure all proper procedures are followed in regards to the corporate accounting laws and regulations
* Review, prioritize, and provide timely and accurate response to tasks, email, etc
* Analyze information on a situation, problem, loan or borrower, and make appropriate recommendation on actions

Nonessential Functions:

* Mortgage experience a plus
* Cash processing or Accounts Payable experience a plus
* MSP (Director Premier) experience a plus

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