Experience:
No experience
Employment Type:
Full time
Posted:
1/31/2020
Job Category:
Other
General Manager
(This job is no longer available)
Fat Cats | Slc, UT
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Job Description

The General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our culture of FUN! To provide overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.

At FatCats our Mission and Values are the foundation to providing a great guest experience every day and should be the driving force behind all job expectations and responsibilities.

FatCats Mission and Values and the essential responsibilities of the General Manager are listed below in the following key areas:

FatCats Mission Statement

"We create experiences that bring you back!"

FatCats Values- PRIDE

P - Passionate- "I am enthusiastic"

R - Respect- "I respect myself and others"

I - Integrity- "I always do the right thing"

D - Disciplined- "I always strive for excellence"

E - Empowered- "I make a difference every day"

Duties and Responsibilities:

* Responsible for the sales and profit projections of the overall center.
* Meets or exceeds sales goals through the efficient execution of Company policies and procedures.
* Be consistently on the floor to provide personal sales support and troubleshoot store.
* Directly supervises department supervisors to ensure they are in compliance with established store policies, procedures, and sales goals.
* Provides operational and customer service training for employees at all levels.
* Holds weekly staff meetings with department supervisors to discuss and resolve any issues relating to operations, staffing, customer service, etc.
* Prepares and presents performance evaluations and counseling notices to direct reports.
* Knows and understands department's employees' job responsibilities.
* Conducts alcohol and age restriction control in accordance with company policies.
* Maintains confidential discussions of employees' increases, promotions or transfers.
* Assist in ensuring that facility is always clean and organized.

Human Resources:

* Selects, coaches, and develops effective staff for the center.
* Develops a diverse, high-performance team by coaching, counseling and mentoring.
* Reviews department timesheets for the accuracy of hours and overtime.
* Assists with new hire orientation for store employees.
* Monitors departments' staffing on a daily basis to ensure each department is adequately staffed.
* Prepares and conducts performance evaluations and counseling notices.

Accounting:

* Generates reports on cash and sales for the prior day on a daily basis.
* Audits when necessary refund and/or credits against itemized sales from the previous day.
* Audits cash drawers and transactions daily.
* Submit all invoices for the center, approved and coded to the Accounting department.
* Maintain company workbook such as daily sales, invoices, labor and discounted items.
* Establish frequent communication with Accounting department.

Safety and Procedural Compliance:

* Ensures satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety and environmental codes and ordinances.
* Enforces compliance with all local, state, federal regulations and company policy pertaining to safety.
* Complies with all OSHA requirements.

Qualifications:

* High School Diploma. College degree in Hospitality or Business is a plus.
* Experience in hospitality operations management.
* Ability to work flexible hours; nights and weekends are a must.
* Someone who can timely address problems and make decisions independently.
* Knowledge of the intricacies of a food and beverage operation.
* Desire to motivate and train employees to build a team focused on outstanding performance.
* Ability to develop team members in areas of responsibility.
* An understanding of profit and loss and experience with managing within a budget.
* Experience in hiring employees and resolving employee conflicts.
* Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
* Ability to maintain and project professionalism, internally and externally, at all times.
* Excellent pace and energy, self-motivated.