Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
5/11/2019
Job Category:
Legal
Casualty Claims Manager- Attorney Represented
(This job is no longer available)
Esurance | Mesa, AZ
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Job Description

Summary

Esurance is looking for a Casualty Claims Manager for our Attorney Represented Team. Come join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you'll have the opportunity to expand your skills and discover your potential.

If you're looking for a career at a socially conscious company that offers great benefits - including matching 401k and tuition reimbursement - then you may have just found your new home.

Esurance combines the spunk of a startup company with the backing of Allstate (the largest publicly held personal lines insurer in the U.S.) to create a unique, energized, and exciting place to work.

Responsibilities

Manages claims staff with ongoing handling of new and existing losses. Monitors quality, completes reviews, and gives direction to bring claims to closure in an effective and timely manner.Job Responsibilities:

* Manages daily workflow and quality of claims handling within the unit.
* Monitors and conducts quality control audits within the unit
* Maintains on-going diary in accordance with company guidelines.
* Reviews files for coverage and/or authority.
* Reports Unit performance against established performance and quality standards.
* Works closely with Branch Management in setting performance goals and best practices.
* Participates in the establishment of department goals and for implementing procedures and performance standards to achieve these goals; Manages, coordinates, monitors and evaluates the activities of department staff directly or through subordinate supervisors.
* Responsible for the employment, promotion, associate performance evaluation, training, motivation, counseling, and discipline of assigned associates.

Qualifications

* Detail-oriented with strong organizational and leadership skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
* Demonstrated ability to manage relationships with both internal and external customers.
* Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.
* Excellent communication skills both oral and written.
* Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word).
* Demonstrated knowledge with claims handlingExperience / Education:
* Bachelor's degree and/or equivalent work experience required
* Three years expereince as a claims front line leader preferred
* Minimum of three years handling bodily injury and liability claims

Benefits

At Esurance, being committed to our employees is not just something we say, it's something we do. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life. Esurance rewards hard work, dedication, and creativity with competitive salaries and a generous bonus system. We are committed to our employees and we are dedicated to creating a diverse, positive, innovative and team-oriented work environment.

Health & wellness

* Medical, vision, and dental insurance
* Life Insurance
* Accidental death and dismemberment coverage
* Wellness tools and coaching
* Group critical illness coverage
* Accident indemnity and hospital indemnity plans
* Group legal
* Student Loan Repayment Program
* Identity Protection

Savings

* 401(k) plan with annual matching contribution
* Choice Dollars
* Referral bonuses
* Performance-rewarding bonus system
* Tuition assistance program (up to $5,250 per year)
* Health savings and flexible spending accounts
* Commuter benefits

Family & community

* Adoption assistance
* Buckle Up Baby program
* Pet insurance discount
* Charitable gift matching
* Give Time, Get Time volunteer program
* Employee Assistance Program

Time off

* Paid time off (holidays, vacation, personal days)
* Short-term disability
* Long-term disability (employee-paid option)

About Esurance

About Esurance - Esurance, a subsidiary of White Mountains Insurance Group, Ltd. (NYSE: WTM), provides personal auto insurance direct to consumers online and through select online agents. Esurance is dedicated to constantly improving the way people shop for, buy and manage their auto insurance. By combining the best of technology with industry know-how, Esurance is able to offer hassle-free auto insurance coverage with 24/7 customer service and claims handling at competitive rates. Through Esurance's Web site, http://www.esurance.com, customers can get instant auto insurance quotes, view comparison quotes, buy an Esurance policy and print their proof of insurance card - all in minutes. Esurance also offers policyholders the ability to make policy changes and file claims instantly online, demonstrating its commitment to improving the entire insurance process from quote to claim.