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Jr Business Systems Analyst
ESG Consulting | Atlanta, Georgia
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Job Description

Seeking a Business Systems Analyst to assist in functions of application support and requirements gathering and documentation within the IT Student Information Systems team.


The Business Systems Analyst will be responsible for providing Tier 1 and Tier 2 level support to schools and students using any school based applications. This includes verification of integration data and coordinator with vendor on incident resolution. The Business Systems Analyst will also play an integral role within a highly collaborative team in working with internal clients and stakeholders to identify, define, prioritize, and implement projects that deliver value through business process engineering and automation. In this capacity, the Analyst will participate in project planning, requirements gathering, development, and testing activities:

  • Work with end users and other stakeholders to identify business requirements. Using the gathered information, the Analyst will document the new features and acceptance criteria for detailed planning.
  • Assist in identifying short term improvements that align with business/program goals and recommend longer term solutions
  • Present alternatives to users and impacted areas to facilitate design decisions and gain consensus
  • Document process models and other artifacts
  • Troubleshoot problems reported by users.

Scope of Work/Key Responsibilities:

  • Work with customers to understand requirements.
  • Create functional documentation for IT Application business processes
  • Work with internal team to post documents to an online repository (ie SharePoint).
  • Consistently deliver high-quality services on schedule.

Contract Duration:

  • 12 months

Skills and Qualifications:

2-3 years' work experience:

  • Ability to work in an environment where multiple technology infrastructures are utilized.
  • Strong knowledge of Microsoft Office software including: Excel, Word, Access, PowerPoint, Visio, Project and Sharepoint.
  • Must be authorized to work in the Unites States.

Personal Attributes:

  • Excellent command of English language
  • Advanced oral and written communication skills; strong proofreading skills
  • Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
  • Positive, productive team player


  • High school diploma/Associates degree or equivalent. 2-3 years experience in similar job. Equivalent combination of education and experience will be considered


Applicants must be eligible to work in the specified location

About ESG Consulting

ESG Consulting is an award-winning national provider of diversified Information Technology and Engineering consulting services to Fortune 1000, public sector entities, and emerging growth firms nationwide. Founded in 1986, ESG offers 20 years of experience in the IT and Engineering staffing and consulting industry. We take pride in our philosophy of "Organic Growth". The stability of our company is emphasized in our continuous growth and presence throughout the United States as well as our increasing financial success throughout the years. Our record of success, innovation, growth, and industry leadership, have led America's most successful firms to depend on us for their strategic IT and Engineering consulting needs. ESG is pleased to count among our many satisfied customers: Hewlett-Packard, the States of California, Georgia, Colorado and Texas, Visa, Sun Microsystems, Cisco Systems, Lockheed Martin, and Wells Fargo Bank. Headquartered in Santa Clara, we have opened offices nationwide and to this day are consistently re-evaluating and expanding our service offerings and geographic capabilities. Today, we serve most major metropolitan markets. ESG is backed by a history of financial strength and profitability. All our services are fully insured for our client's protection. Our industry participation helps us stay current with the latest trends and technologies, which allows us to better serve our customers. ESG Consulting has been a core member of NACCB (National Association of Computer Consulting Businesses) for over 16 years. We are also proud to be one of the founders of the NACCB Education Foundation, which grants scholarships for students pursuing degrees in Computer Science.

This company profile was created by AfterCollege and is about ESG Consulting. This page is not endorsed by or affiliated with ESG Consulting. For questions regarding company profiles, please email: care@aftercollege.com.