Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
10/30/2018
Job Category:
Engineering
Software Engineer - Entry
(This job is no longer available)
Equifax | Atlanta, GA
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Job Description

Job Number:15077

Position Title:

External Description:

As an Entry-Level Software Engineer, you will help with verifying, investigating and fixing product configurations, code bugs, user access, product functionality issues of one or more products within Decision Management Product Suite within SLA's. You will be responsible for supporting multiple applications after core release is delivered in all higher environments across multiple geographic cloud regions. The Entry-Level Software Engineer will work with other Product Support Engineers, developers, configuration mangers, network engineers and stake holders to triage, troubleshoot and provide necessary resolution steps in above mentioned environments.

Responsibilities:

* S/he participates in weekly Product Support ticket reviews with internal stakeholders and Decision Management core team.
* Support Engineer frequently interacts with stakeholders, delivers support and technical information as needed.
* Should be able to trouble shoot by accessing/reviewing logs, file archives, production support applications like Elk, Logstash, Kibana, Splunk, App Dynamics etc.
* Participate in the development of code for J2EE software applications.
* Professionally responds to Product support tickets and requests on a timely manner.
* Follow agile best practices and maintain/improve the work of the agile team.
* Constantly keep up with the Development Agile Release activity.
* Documents research, stakeholder communication and issue resolution via Runbooks and assists in improving support efforts.
* Should be able to verify issues by testing in higher environments, be on-call support for Production Incidents as needed.
* Coordinate with Development, Product Owners, Configuration Management and QA to follow through ticket resolution, testing, deployment of fixes into higher environments.
* Should be able to understand development code for debugging purposes when needed.
* Familiarity with support ticketing system and SLA's

Education:

* Bachelor's degree in computer science, information technology or equivalent with relevant 1+ years of industry experience
* Or Master's degree in computer science, information technology or equivalent and 1+ years of industry experience
* 1-2 years of relevant application development experience

Required Competencies:

* Minimum of 1-2 years of technical experience working with SaaS applications, logs, configuration, coding and troubleshooting.
* Good understanding of Java coding fundamentals and open source technologies.
* Have aptitude for learning and keeping up with latest Technology.
* Strong troubleshooting and debugging skills
* Comprehends and gains competency with multiple Decision Management Products/services
* Desire to keep application knowledge current
* Excellent verbal and written communication skills
* Strong team player works with stakeholders, internal teams, peers and management professionally.

Tools:

* Elk, Logstash, Kibana, Splunk, App Dynamics etc.
* Java, J2EE, REST, XML, SQL, JDBC, JSF, Angular, Web services, JUnit
* JIRA, Service Desk
* Eclipse, Jenkins, Go-CD, Maven
* Git/stash
* Tomcat, Spring
* Cloud technology / AWS

Primary Location:

USA-Atlanta-One-Atlantic-Center

Function:

Function - IT Product Engineering

Schedule:

Full time

City:Atlanta

Location_formattedLocationLong:Atlanta, Georgia US

State:Georgia

Community / Marketing Title:Software Engineer - Entry

Company Profile:

Requisition Number:J00061109

EEO Employer Verbiage:

Equifax is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

About Equifax

Equifax Inc. (Equifax) is a global provider of information solutions for businesses and consumers. The Company's products and services are based on databases of consumer and business information derived from numerous types of credit, financial, public record, demographic and marketing data. It uses analytical tools to analyze this data to create customized insights, decision-making solutions and processing services for businesses. Upon its acquisition of TALX Corporation (TALX), on May 15, 2007, it became a provider of payroll-related and human resources business process outsourcing services in the United States. The Company operates in three global regions, which include North America, Europe and Latin America. In May 2008, Equifax acquired a majority ownership stake in Credit Report C.A. Buro de Informacion Crediticia (Credit Report). Equifax purchased a 70% interest in Credit Report, which increased Equifax's total ownership to 95%.