Experience:
No experience
Employment Type:
Full time
Posted:
8/24/2017
Job Category:
Health Care Provider
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Medical Assistant
Envision | Heathrow, Florida
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Job Description

Intro for Ad

Emcare is a leading provider of physician services for emergency departments, inpatient physician services, inpatient radiology management programs, acute care surgery and anesthesiology services. Founded in 1972, EmCare has more than 1,000 exclusive contracts with client hospitals in nearly 42 states. We have an excellent opportunity for a Medical Assistant to join our team!

 

We offer a comprehensive benefits package that includes:

Full Medical, Dental and Vision benefits

Company Matching 401 K

Tuition Reimbursement

Company Paid Life Insurance and Long-term Disability

2 weeks Paid Vacation

General Summary:

Medical Assistants role combine clinical and administrative duties.

 

In the administrative role, assists in running the clinic including scheduling, maintain and update medical records/charts, and general interaction and communication with patients, family members, and insurance companies.

 

In the clinical role, room patients, answer phones, triage patient messages, complete FMLA/Disability paperwork, schedule follow up and post-operative appointments also, may assist physicians and mid-levels with light medical procedures.

 

Clinical Responsibilities:

1) Takes patient vital signs, medical histories, prepare patient for tests or examinations, explain procedures to patient, assist physician during exam, calling in prescriptions to pharmacies and may prepare patient (depending on location) for X-rays.

2)Frequent communiciation with physicians and MLP's to discuss patient concerns requiring thorough knowledge of processes and issues.

3)Following standard operating procedures for Certified Medical Assistants performs basic medical procedures such as clean and dress patient wound or remove sutures and staples as directed by the MLP or physician.

Administrative:

4) Work with patients to schedule appointments/medical procedures, process insurance forms, FMLA forms, update patient charts and records. Identify and resolve problems in reasonableness of FMLA requests, insurance pre-certifications, etc.

5) Maintain a professional and courteous demeanor when answering phones, greeting or corresponding with patients, co-workers and physcians. Create, maintain and update patient medical records in system always keeping patient medical records confidential.

 

Experience

1 year minimum medical assistant experience required

Previous experince in an Orthopedic environment is preferred

 

Knowledge and Skills

Flexibility and ability to multitask are essential; professional and curteous communications; sense of urgency and a thorough understanding of a medical facility processes and practices required.

 

Education

High School Diploma and Medical Assistant Certification required.

EOE including Veterans and Disabled

About Envision

Seattle — May 3, 2004 — Envision Telephony, Inc., a leading provider of contact center software solutions, today announced that L,TUR Tourismus AG, the number one last-minute travel site in Germany, selected the Envision™ Click2Coach® solution to train its agents to provide better-quality customer service. Envision,s Click2Coach represents a unique approach to improving the effectiveness of contact center agents. Click2Coach integrates training, quality monitoring and evaluation tools for supervisors and eLearning for agents - allowing contact centers to develop, motivate and retain top-notch agents who provide superior customer service.

almato GmbH, the official reseller for the Envision Click2Coach solution in Germany, Austria and Switzerland, implemented Click2Coach in L,TUR,s Communication Center. almato understands the value of technology as it relates to corporate goals and objectives and focuses on the contact center industry delivering innovative technology solutions for businesses. 

"In one week, almato integrated Click2Coach into our IT infrastructure and trained our supervisors," said Alexandra Schulze Niehoff, head of communications center, L,TUR Tourismus AG. "In the next week, we fully incorporated Click2Coach into our daily business and started coaching our agents. Click2Coach made it easy to achieve the critical component of coaching we needed in this competitive market. Thanks to Click2Coach, the result is a continuous increase in direct travel sales."

"One of our most important goals in the development of Click2Coach was to help improve agent effectiveness immediately, efficiently and consistently," said Rodney Kuhn, Envision CEO. "As one of the first travel services in Europe to deploy Click2Coach, L,TUR is a great example of how our coaching innovations can enable companies to offer superior service and how Click2Coach is empowering agents around the world."

About L,Tur
L,TUR is the market leader for last-minute trips in Europe. Since 1987 L,TUR Tourismus AG, Baden-Baden, has been offering last-minute tours throughout the world. Since then almost 6 million holidaymakers have booked with L,TUR. With 140 L,TUR shops in six European countries - Germany, France, Netherlands, Austria, Switzerland, Poland - and 742.000 voyages sold in the year 2003, L,TUR is Europe,s last-minute market leader. This year the last-minute specialist expects a further growth.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company’s scalable products are used by some of the world,s most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company’s leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam.

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