Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
8/24/2017
Job Category:
Sales
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Account Executive
Envision | Kalamazoo, Michigan
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Job Description

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Reverene Home Health & Hospice, an Ascension Health at Home Company, has an immediate opening for an

Account Executive position in the Kalamazoo Area.

 

POSITION SUMMARY: 

This position is responsible for all sales activities, from lead generation through close in an assigned territory. The Account Executive develops and implements agreed upon sales strategy which will meet both personal and business goals of expanding customer base in the service area. The incumbent works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.

 

Essential Duties and Responsibilities:

  • Responsible for the sales of hospice & home health care services through referral sources, such as physicians, hospital discharge planners, and other healthcare providers
  • Demonstrates technical selling skills and product knowledge in all areas listed above that allows the Account Executive to give effective presentation of the home health agency’s unique capabilities
  • Develops quarterly sales plan in conjunction with Area Sales Manager, which details activities to follow during the fiscal year, which will focus the Account Executive on meeting or exceeding sales quota
  • Demonstrates the ability to carry on a business conversation with key referral sources
  • Sells consultatively and makes recommendations to prospects and current referral sources of the various solutions the company offers to patients
  • Creates and conducts effective presentations of the agency’s unique factors and competencies
  • Assists in the implementation of company marketing plans as needed
  • Responsible for identifying and building effective Centers of Influence by networking in the community
  • Demonstrates the ability to gather and submit detailed business information for forecasting referrals, admissions, and analyzing competitors
  • Responsible for promoting the company internally while participating in the development of strategic planning for the Sales and Marketing department
  • Maintains accurate, and submits on a timely basis, expense reports, spend down sheets, mileage reports, sales routings, etc.

 

Minimum Qualifications:

 

Education/Licensing/Certification:

  • Bachelor’s degree or equivalent work experience
  • Current Driver’s License, car insurance and reliable transportation

               

    Experience:

  • Two (2) years experience in medical sales, hospice experience required

 

  • Knowledge and Skills:

  • Excellent communicator both verbal and written
  • Effective technical selling skills
  • Good presentation skills
  • Strong understanding of customer and market dynamics and requirements
  • Demonstrated ability growing referrals that turn into admissions
  • Detail oriented
  • Excellent time management, organizational skills

 

    

About Envision

Seattle — May 3, 2004 — Envision Telephony, Inc., a leading provider of contact center software solutions, today announced that L,TUR Tourismus AG, the number one last-minute travel site in Germany, selected the Envision™ Click2Coach® solution to train its agents to provide better-quality customer service. Envision,s Click2Coach represents a unique approach to improving the effectiveness of contact center agents. Click2Coach integrates training, quality monitoring and evaluation tools for supervisors and eLearning for agents - allowing contact centers to develop, motivate and retain top-notch agents who provide superior customer service.

almato GmbH, the official reseller for the Envision Click2Coach solution in Germany, Austria and Switzerland, implemented Click2Coach in L,TUR,s Communication Center. almato understands the value of technology as it relates to corporate goals and objectives and focuses on the contact center industry delivering innovative technology solutions for businesses. 

"In one week, almato integrated Click2Coach into our IT infrastructure and trained our supervisors," said Alexandra Schulze Niehoff, head of communications center, L,TUR Tourismus AG. "In the next week, we fully incorporated Click2Coach into our daily business and started coaching our agents. Click2Coach made it easy to achieve the critical component of coaching we needed in this competitive market. Thanks to Click2Coach, the result is a continuous increase in direct travel sales."

"One of our most important goals in the development of Click2Coach was to help improve agent effectiveness immediately, efficiently and consistently," said Rodney Kuhn, Envision CEO. "As one of the first travel services in Europe to deploy Click2Coach, L,TUR is a great example of how our coaching innovations can enable companies to offer superior service and how Click2Coach is empowering agents around the world."

About L,Tur
L,TUR is the market leader for last-minute trips in Europe. Since 1987 L,TUR Tourismus AG, Baden-Baden, has been offering last-minute tours throughout the world. Since then almost 6 million holidaymakers have booked with L,TUR. With 140 L,TUR shops in six European countries - Germany, France, Netherlands, Austria, Switzerland, Poland - and 742.000 voyages sold in the year 2003, L,TUR is Europe,s last-minute market leader. This year the last-minute specialist expects a further growth.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company’s scalable products are used by some of the world,s most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company’s leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam.

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