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Coding Analyst
Envision | Horsham, Pennsylvania
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Job Description

Emcare is a leading provider of physician services for emergency departments, inpatient physician services, inpatient radiology management programs, acute care surgery and anesthesiology services. Founded in 1972, EmCare has more than 1,000 exclusive contracts with client hospitals in nearly 42 states. We have an excellent opportunity for a Float Coding Analyst to join our team!

Job Description


Job Title:                  Float Coding Analyst                                                         

Reports To:             National VP of Documentation Education

Department:             Operations                            Location:      Horsham, PA

FLSA Status:           Exempt




Responsible for Practice Improvement Initiatives across the Company in order to achieve Strategic goals. 


Essential Duties and Responsibilities:

  • Tracks and manages documentation indicators of each practice.
  • Identifies providers who could benefit from documentation education.
  • Compiles chart samples, where the documentation was lacking some key billing components, that are used as educational tools for both one-on-one and the monthly Documentation Champion calls. 
  • Coordinates documentation education sessions.
  • Continually identifies opportunities for revenue improvements.
  • Gather chart examples and general documentation issues for the purpose of educational feedback to be provided by Director(s) of Documentation Education
  • Use reporting systems to identify areas for focused chart audits, i.e. Downcodes, Nonbillables, procedural coding, etc.
  • Maintain up-to-date knowledge of coding and regulatory policies, procedures, and guidelines
  • Compile all charts and chart feedback into user-friendly packets for distribution
  • Track and trend contract performance through key performance indicators
  • Provide internal feedback to Practice Improvement team regarding documentation deficiencies identified
  • Maintains reporting of activities.
  • Adhere to all company policies and procedures


Non-Essential Duties and Responsibilities:

  • Be flexible with shifting daily priorities
  • Meet deadlines, working within tight time constraints
  • Handle a large volume of work
  • Communicate a willingness to help others succeed.
  • Demonstrate and promote a spirit of teamwork and cooperation
  • Convey and inspire a sense of competence and commitment
  • Use initiative to learn new skills, enhance personal knowledge and improve communications
  • Perform other duties as assigned


Effective information systems security is a team effort involving the participation and support of every EmCare employee who deals with information and/or information systems. It is the responsibility of every employee to: Attend Information Systems security training, when offered. Comply with Information Systems security policies, standards and procedures. Use all available protections to safeguard computer systems under their charge from unauthorized access. Report all suspicious requests, incidents, and situations


Minimum Qualifications:



  • Bachelor degree in business administration or equivalent experience


Knowledge and Skills:

  • Must possess excellent oral and written communication skills.
  • Strong analytical abilities
  • Familiarity with medical terminology preferred
  • Must possess ability to function  under stressful situations and deadlines
  • Demonstrated ability to work independently
  • Acute attention to detail preferred

We offer a comprehensive benefits package that includes:

Full Medical, Dental and Vision benefits

Company Matching 401 K

Tuition Reimbursement

Company Paid Life Insurance and Long-term Disability

2 weeks Paid Vacation


EOE including Veterans and Disabled

About Envision

Seattle — May 3, 2004 — Envision Telephony, Inc., a leading provider of contact center software solutions, today announced that L,TUR Tourismus AG, the number one last-minute travel site in Germany, selected the Envision™ Click2Coach® solution to train its agents to provide better-quality customer service. Envision,s Click2Coach represents a unique approach to improving the effectiveness of contact center agents. Click2Coach integrates training, quality monitoring and evaluation tools for supervisors and eLearning for agents - allowing contact centers to develop, motivate and retain top-notch agents who provide superior customer service.

almato GmbH, the official reseller for the Envision Click2Coach solution in Germany, Austria and Switzerland, implemented Click2Coach in L,TUR,s Communication Center. almato understands the value of technology as it relates to corporate goals and objectives and focuses on the contact center industry delivering innovative technology solutions for businesses. 

"In one week, almato integrated Click2Coach into our IT infrastructure and trained our supervisors," said Alexandra Schulze Niehoff, head of communications center, L,TUR Tourismus AG. "In the next week, we fully incorporated Click2Coach into our daily business and started coaching our agents. Click2Coach made it easy to achieve the critical component of coaching we needed in this competitive market. Thanks to Click2Coach, the result is a continuous increase in direct travel sales."

"One of our most important goals in the development of Click2Coach was to help improve agent effectiveness immediately, efficiently and consistently," said Rodney Kuhn, Envision CEO. "As one of the first travel services in Europe to deploy Click2Coach, L,TUR is a great example of how our coaching innovations can enable companies to offer superior service and how Click2Coach is empowering agents around the world."

About L,Tur
L,TUR is the market leader for last-minute trips in Europe. Since 1987 L,TUR Tourismus AG, Baden-Baden, has been offering last-minute tours throughout the world. Since then almost 6 million holidaymakers have booked with L,TUR. With 140 L,TUR shops in six European countries - Germany, France, Netherlands, Austria, Switzerland, Poland - and 742.000 voyages sold in the year 2003, L,TUR is Europe,s last-minute market leader. This year the last-minute specialist expects a further growth.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company’s scalable products are used by some of the world,s most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company’s leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam.

This company profile was created by AfterCollege and is about Envision. This page is not endorsed by or affiliated with Envision. For questions regarding company profiles, please email: care@aftercollege.com.