3-5 years of experience
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Employment Type:
Part time
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Health Care Provider
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EMT -Part Time- Life Line Ambulance- Payson, AZ
Envision | Payson, Arizona
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Job Description


EEO CODE:              03 – Technicians


SUPERVISOR:         Field Services Supervisor


DEFINITION:          Field Services Employees are considered full-time employees who work a rotating shift, and part-time/reserve employees who work fewer than 40 hours per week on a regular basis.  This is identified as a safety-sensitive position. 


EDUCATION:          Maintain Arizona Department of Health Services (AzDHS) Emergency Medical Technician (EMT) or Certified Emergency Paramedic (CEP). All certifications must be from the American Heart Association (AHA). If you do not have a current AHA certification you must acquire a valid CPR, ACLS, PALS or PEPP AHA certification within 60 days of hire.


WORK HISTORY:      Emergency Medical Services (EMS) related experience is preferred. No requirement for work history at the EMT or CEP level.



It is the responsibility of the employee to acquire and maintain the following licenses and certifications and to meet insurance requirements.


  • Current Arizona driver’s license (No major Moving Violations in the past 3 years)

  • Arizona Department of Health Services (AzDHS) Certification

  • Cardiopulmonary Resuscitation Certification (CPR) from the American Heart Association (AHA). If you do not have a current AHA CPR certification you must acquire an AHA certification within 60 days of hire.

  • FEMA Incident Command System (ICS) 100 and 200

  • FEMA National Incident Management System (NIMS) 700

  • Advanced Cardiac Life Support (ACLS) Certification from the American Heart Association (AHA). If you do not have a current AHA ACLS certification you must acquire an AHA certification within 60 days of hire.

  • One or the other: Pediatric Advanced Life Support (PALS) Certification or Pediatric Education Pre-hospital Professional (PEPP) Certification. If you do not have a current AHA PALS certification you must acquire an AHA certification within 60 days of hire.

  • The following certifications are recommended:

  • One or the other:International Trauma Life Support (ITLS) Certification or Pre-Hospital Trauma Life Support (PHTLS) Certification



Field Services Employees must successfully complete and pass the pre-employment written test and interview, the post-offer medical examination and physical agility requirements.  Field Services Employees must be able to communicate both verbally and in writing to all personnel, customers and suppliers; complete paperwork, such as call sheets and other business forms as instructed by the business office; to communicate verbally with other emergency medical service or health care providers about the care and treatment of patients, via radio transmission and with patient during assessment and treatment.  Field Services Employees must be currently licensed to drive motor vehicles by the Arizona Department of Transportation and meet insurance requirements for ambulance drivers.



  • Serves as driver, attendant or stand-by employee.

  • Checks, cleans and maintains ambulance and equipment while on duty.

  • Responds to emergency and non-emergency ambulance calls.

  • Cares for, treats and transports the sick and injured.

  • Checks out, cleans equipment and completes other daily duties including, maintaining building and crew quarters and stocking and cleaning ambulances in accordance with a schedule and while on shift or when called into work.

  • Participates in required training and assigned committee activities.

  • Attends all mandatory meetings and in-services.

  • Participates in company-sponsored community activities as directed.

  • Carries all state and federal certificates and licenses while on-duty.

  • Abides by all Company policies and procedures.

  • Completes any and other duties as assigned


We are an EOE/AA employer and AMR selects the best individual for the job based on job related qualifications, regardless of race, color, sexual orientation, national origin, gender, age, veteran status, ancestry, marital status, or disability.

About Envision

Seattle — May 3, 2004 — Envision Telephony, Inc., a leading provider of contact center software solutions, today announced that L,TUR Tourismus AG, the number one last-minute travel site in Germany, selected the Envision™ Click2Coach® solution to train its agents to provide better-quality customer service. Envision,s Click2Coach represents a unique approach to improving the effectiveness of contact center agents. Click2Coach integrates training, quality monitoring and evaluation tools for supervisors and eLearning for agents - allowing contact centers to develop, motivate and retain top-notch agents who provide superior customer service.

almato GmbH, the official reseller for the Envision Click2Coach solution in Germany, Austria and Switzerland, implemented Click2Coach in L,TUR,s Communication Center. almato understands the value of technology as it relates to corporate goals and objectives and focuses on the contact center industry delivering innovative technology solutions for businesses. 

"In one week, almato integrated Click2Coach into our IT infrastructure and trained our supervisors," said Alexandra Schulze Niehoff, head of communications center, L,TUR Tourismus AG. "In the next week, we fully incorporated Click2Coach into our daily business and started coaching our agents. Click2Coach made it easy to achieve the critical component of coaching we needed in this competitive market. Thanks to Click2Coach, the result is a continuous increase in direct travel sales."

"One of our most important goals in the development of Click2Coach was to help improve agent effectiveness immediately, efficiently and consistently," said Rodney Kuhn, Envision CEO. "As one of the first travel services in Europe to deploy Click2Coach, L,TUR is a great example of how our coaching innovations can enable companies to offer superior service and how Click2Coach is empowering agents around the world."

About L,Tur
L,TUR is the market leader for last-minute trips in Europe. Since 1987 L,TUR Tourismus AG, Baden-Baden, has been offering last-minute tours throughout the world. Since then almost 6 million holidaymakers have booked with L,TUR. With 140 L,TUR shops in six European countries - Germany, France, Netherlands, Austria, Switzerland, Poland - and 742.000 voyages sold in the year 2003, L,TUR is Europe,s last-minute market leader. This year the last-minute specialist expects a further growth.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company’s scalable products are used by some of the world,s most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company’s leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam.

This company profile was created by AfterCollege and is about Envision. This page is not endorsed by or affiliated with Envision. For questions regarding company profiles, please email: care@aftercollege.com.