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Emergency Medical Technician (EMT)
Envision | Rosedale, Maryland
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Job Description

Req ID: 101551 

Entity: AMR 

EMT for Baltimore Maryland

AMR Baltimore is offering $3,000 for Full-time EMTs


Essential Duties and Responsibilities:

ï‚· Maintains thorough familiarity with treatment protocols, response requirements and

quality assurance procedures in system in which assigned.

ï‚· Maintains awareness of any and all changes in the system components and

company policy.

ï‚· Continuously maintains the level and type of certification(s) consistent with

performing tasks in the system to which assigned.

ï‚· Complies with all state and company requirements for operation of motor vehicle.

ï‚· Operates a company vehicle in accordance with company policy and safe practices.

ï‚· Develops ability to quickly and safely locate addresses through knowledge of

number systems and street layouts.

ï‚· Ensures that unit remains in a state of readiness in terms of mechanical reliability,

medical supply and equipment, cleanliness and appearance standards.

ï‚· Reports immediately to the Lead Paramedic any discrepancies in vehicle or

equipment standards that could compromise the unit’s ability to complete a call.

ï‚· Completes all appropriate documentation as outlined in company policy.

ï‚· Reports all problems and unusual occurrences immediately to the Lead Paramedic,

Supervisor, or Operations.

ï‚· Maintains a professional appearance by adhering to hygiene and uniforms


ï‚· Attends all mandatory in-services.

ï‚· Maintains a cooperative working relationship with allied health and public safety


ï‚· Maintains complete and accurate documentation of patient assessment and

This document in no way constitutes a contract of employment. This description is not intended to be an exhaustive listing of all skills,

duties, or responsibilities associated with the job. Management reserves the right to revise the job, or to require that other or different

tasks be performed, should circumstances change (i.e., changes in personnel, workload, or technological developments).

2of 3 Revised: March 2010

treatment as applicable to system or operations which assigned

ï‚· Maintains complete and accurate documentation of patient statistical and billing

information and services rendered

ï‚· Adheres to medical treatment protocol

ï‚· Uses / operates appropriate communications equipment, medical equipment,

cleaning equipment, office equipment and tools.

ï‚· Appropriately uses medical equipment such as gurney, airway equipment/airway

bag, IV, splints, bandages, and medications in rendering proper emergency medical

treatment to patients.

ï‚· Reads road maps, drives vehicles, and accurately discerns street signs and

address numbers.

ï‚· Reads medication/prescription labels and directions for usage in quick, accurate,

and expedient manner.

ï‚· Communicates verbally with patients and significant others in various environments

to interview patient, family members, and bystanders,

ï‚· Ability to discern deviations/changes in eye/skin coloration due to patient's

condition and to the treatment given.

ï‚· Converses with dispatcher and EMS providers via phone or radio as to status of


ï‚· Adheres to all company policies and procedures.

ï‚· Adhere to and compliance with information systems security and policies.


Non-Essential Duties and Responsibilities:

ï‚· Perform other duties as assigned.

Physical Requirements

ï‚· Must be able to successfully pass Physical Agility Test

ï‚· Aptitudes required for work of this nature are good physical stamina, endurance,

and body condition that would not be adversely affected by frequently having to

walk, stand, lift, carry, and balance at times.

ï‚· Must be able to lift, drag, hoist, and carry different types of equipment and other


About Envision

Seattle — May 3, 2004 — Envision Telephony, Inc., a leading provider of contact center software solutions, today announced that L,TUR Tourismus AG, the number one last-minute travel site in Germany, selected the Envision™ Click2Coach® solution to train its agents to provide better-quality customer service. Envision,s Click2Coach represents a unique approach to improving the effectiveness of contact center agents. Click2Coach integrates training, quality monitoring and evaluation tools for supervisors and eLearning for agents - allowing contact centers to develop, motivate and retain top-notch agents who provide superior customer service.

almato GmbH, the official reseller for the Envision Click2Coach solution in Germany, Austria and Switzerland, implemented Click2Coach in L,TUR,s Communication Center. almato understands the value of technology as it relates to corporate goals and objectives and focuses on the contact center industry delivering innovative technology solutions for businesses. 

"In one week, almato integrated Click2Coach into our IT infrastructure and trained our supervisors," said Alexandra Schulze Niehoff, head of communications center, L,TUR Tourismus AG. "In the next week, we fully incorporated Click2Coach into our daily business and started coaching our agents. Click2Coach made it easy to achieve the critical component of coaching we needed in this competitive market. Thanks to Click2Coach, the result is a continuous increase in direct travel sales."

"One of our most important goals in the development of Click2Coach was to help improve agent effectiveness immediately, efficiently and consistently," said Rodney Kuhn, Envision CEO. "As one of the first travel services in Europe to deploy Click2Coach, L,TUR is a great example of how our coaching innovations can enable companies to offer superior service and how Click2Coach is empowering agents around the world."

About L,Tur
L,TUR is the market leader for last-minute trips in Europe. Since 1987 L,TUR Tourismus AG, Baden-Baden, has been offering last-minute tours throughout the world. Since then almost 6 million holidaymakers have booked with L,TUR. With 140 L,TUR shops in six European countries - Germany, France, Netherlands, Austria, Switzerland, Poland - and 742.000 voyages sold in the year 2003, L,TUR is Europe,s last-minute market leader. This year the last-minute specialist expects a further growth.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company’s scalable products are used by some of the world,s most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company’s leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam.

This company profile was created by AfterCollege and is about Envision. This page is not endorsed by or affiliated with Envision. For questions regarding company profiles, please email: care@aftercollege.com.