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Privacy and Security RFI Coordinator - Contract to Hire
Enclipse Corp. | Burbank, California
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Job Description

Privacy and Security RFI Coordinator


  • Manage intake process for Privacy-Security requests/cases from employer groups and Account Managers via SalesForce (and Outlook email)

  • Research responses to in-scope CDSE requests and route requests to appropriate CDSE department (Legal, Technology Risk Office, Privacy team, Proposal Development)

  • Clearly, timely and effectively communicate CDSE process protocols and due date expectations to both request submitters and CDSE subject matter experts (SMEs) Follow-up with SMEs to facilitate resolution

  • Update SalesForce cases with resolution information

  • Maintain, update, organize Privacy-Security shared Outlook email box

  • Update response Playbook and Response Template documents with new SME responses

  • Update Privacy-Security Intranet pages, as required

  • Assist with reporting, preparation of training/roadshow decks, etc., on demand

  • Other duties as assigned


  • Experience working with multiple stakeholders to coordinate projects

  • Ability to identify problems and seek advice for Real Time solutions

  • Strong verbal and written communication skills

  • Strong organizational skills and attention to detail

  • Ability to follow existing processes

  • Ability to adapt quickly to new processes

  • Experience with SalesForce

  • Experience managing intake of SalesForce cases and coordinating with multiple stakeholders for resolution

  • Experience with IT Privacy & Security topics and terminology

  • Experience with Legal/Regulatory terminology

  • Strong Microsoft Office Suite skills


  • 3 years relevant experience


Applicants must be eligible to work in the specified location

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