1-3 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
Customer Service Representative #R0000669
(This job is no longer available)
Grad Date

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Job Description

Join a great team Customer Service Representatives!

Opportunities for individuals to utilize their superior customer service skills answering incoming calls in our Contact Center.

High School Diploma/ General Equivalency Diploma and prior customer service experience and bilingual Spanish fluency absolutely required.

Our Contact Center is right across the street from beautiful Revere Beach and conveniently located on the Blue Line Revere Beach T stop.

We provide a full array of benefits for you and your family.

Essential Duties and Responsibilities:

  • Check-out appointments and create follow up visits or recalls.
  • Book, cancel and/or reschedule appointments as needed for patients walking in.
  • Answer Phones.
  • Document clear and concise telephone encounters or RX refill request and route appropriately.
  • Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.

Equal Opportunity Employer/Male/Female/Disabled/Veterans

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