Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
7/24/2017
Job Category:
Customer Service
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TASTING ROOM REP 1
E. & J. Gallo | Woodinville, Washington
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Job Description

Why E. & J. Gallo Winery?

Recently recognized by Glassdoor as one of the “Top 50 Best Places to Work”, we couldn’t be prouder of our employees. As a family-owned wine and spirits company with over 90 brands, the heart of our success story is our people. Our passions run deep and what unites us is an incredible culture of teamwork, innovation, and collaboration. Are you a passionate team player who is looking to grow your career? If so, apply today! Cheers! Your Talent & Gallo — A Perfect Pairing.

Gallo, works as part of a team supporting tasting room operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence.  Primary functions include cash register operations, product knowledge, product presentations, sales and service.

What You Will Do:

  • Prepares the tasting room for daily opening and closing.
  • Presents selected wines for tasting and assist consumers with their purchases. 
  • Functions as an informed resource for consumers regarding winemaking, winegrowing, wine vintages, availability of products and brand awards/accolades.
  • Understands and effectively communicates the brand’s message.
  • Promotes membership in the Wine Club.
  • Operates cash registers and credit card terminals accurately and efficiently.
  • Supports tours groups, and private wine tastings.
  • Processes phone orders and wine shipping orders in compliance with federal and state regulations.
  • Stocks merchandise and supplies as needed.
  • Participates in quarterly inventories.
  • Checks identification as required by state regulation for serving alcoholic beverages.
  • Recognizes the symptoms of intoxication and informs a manager.
  • Represents the company and brand, professionally, graciously and enthusiastically.
  • Serves as winery representative during outside promotional functions.
  • Supports hospitality special events, special wine tastings, and VIP luncheons/dinners..

What You Will Need:

  • High school diploma or GED from an accredited institution plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing, or wine education experience.
  • Cash register experience.
  • Required to be 21 years of age or older.
  • Required to work weekends and a flexible schedule as needed.
  • Required to lift and move product weighing up to 50 pounds.
  • Required to engage in frequent walking and standing.
  • Experienced in reading and comprehending simple instructions, correspondence, and memos.
  • Experienced in writing simple correspondence and procedures.
  • Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals.

What Will Set You Apart:

  • Bachelor’s Degree plus 1 year of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, direct to consumer marketing, or wine education experience.
  • Skilled in communication, presentation, sales and customer service.
  • Skilled in calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
  • Skilled in applying concepts of basic algebra and geometry.
  • Knowledge of wine and wine production.
  • Knowledge of federal and state legal compliance related to tasting room operations.

To view a full job description, please click here.

Gallo does not sponsor for employment based visas for this position now or in the future.
Rvequisition ID: 41102 
#LI-AW1
OPS001

Equal Opportunity Employer

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