County Compliance Officer

This posting will close at 5:00PM on the close date.

Under guidance and supervision of the County Attorney, the Compliance Officer is responsible for processing complaints alleging county government misconduct and violations of the code of conduct in accordance with the ordinance governing the Doña Ana County Code of Conduct. The compliance officer shall be neutral, non-partisan and unbiased and shall conduct themselves in a fair and professional manner at all times.

For complaints alleging violations of the Code of Conduct:

• Meets privately and confidentially with residents and employees to answer questions and provide information about the code of conduct.
• Accepts all complaints or allegations of misconduct submitted by residents or employees.
• Informs the subject of the complaint, when legally necessary.
• Informs the complainant where the complaint has been referred.
• Submits complaints alleging violations of the code of conduct to the chair of the review board and schedules a preliminary hearing.
• Accepts requests for advisory opinions on the meaning and interpretation of the code of conduct that will be reviewed and issued by the board of review with the assistance of the compliance officer and county attorney.

For non-code of conduct complaints:

• Accepts all complaints or allegations of misconduct submitted by residents or employees.
• Informs the subject of the complaint, when legally necessary.
• May resolve complaints that are easily answered and not alleged code of conduct violations.
• Keeps all non-code of conduct complaints confidential to allow the county to perform a self-critical analysis to the extent allowed by law.

For Hotline complaints:

• Notifies County Manager, Assistant County Manager(s), County Attorney, and Human Resources Director or their designee of the complaint received.
• Recommends who should investigate the complaint and any issues or items to consider before initiating the investigation.
• Coordinates with the appropriate Human Resources Administrator if the investigation results in disciplinary action for an employee or volunteer.
• Responds to the complainant on behalf of the County to advise that the complaint was received and that the matter is being looked into and by whom; solicit any additional information needed for the investigation; respond to the complainant regarding the outcome of the complaint.
• Tracks and maintains all information on the Hotline website.

Serves as the staff person for the review board.  May also serve as the staff person for other county boards and commissions as assigned by County Manager.

Tracks and reports to the review board, county manager and county commission on a quarterly basis the number of complaints, their subject matter.

Directs the complaint to the appropriate law enforcement agency, the review board, county manager or county attorney for review, any necessary investigation, and disposition.

Provides education and training on the code of conduct and the responsibilities of public service.

Provides education and training on the County’s Hotline process.

ADDITIONAL DUTIES.  Other duties may be assigned.

Education. Bachelor’s degree in Business Administration, Public Administration, Human Resources, or related field.

Experience. Five (5) years’ experience in business, legal, or government dealing with ethical issues and in an advisory, decision-making, or administrative role.

Education/Experience substitution. N/A.

Licenses/Certifications. Bi-lingual (Spanish/English) preferred.

 Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.). Must pass pre-employment background check. Must have valid driver’s license and maintain a satisfactory driving record.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION:

Knowledge of statutes, rules, policies, and law; compliance monitoring methods and systems; county, state, and federal law.

Skill in effective communication, both orally and in writing; public speaking; effective problem solving; ethical decision making; analytical thinking; attention to detail; interpreting and communicating policy; report writing and correspondence; using initiative and independent judgment within established procedural guidelines.

Ability to assess and prioritize multiple tasks, projects and demands; maintain unbiased objectivity and ethical behavior in all compliance activities; gather and analyze accurate and relevant information; compose clear and concise compliance monitoring reports; gather and provide clear and well-reasoned recommendations and guidance; create clear operating procedures; create and facilitate training in small and large groups; establish and maintain effective working relationships with coworkers and representatives from other local, state and federal agencies.