Experience:
No experience
Employment Type:
Full time
Posted:
6/14/2019
Job Category:
Customer Service
Preview Center Assistant, Disney Vacation Club
(This job is no longer available)
Disney | Kapolei, HI
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Job Description

Job Description

This is an hourly position that is part of the Disney Vacation Club (DVC) sales organization and is responsible for checking in guests for their Open House tour. This role is part of the Disney Vacation Club sales organization and is part of the sales "value chain." Must be able to perform a pre-sale presentation warm up before and after the tour that may include storytelling and Disney trivia and must learn a basic level of knowledge regarding Disney Vacation Club membership.

Job Type

Full Time

Segment

Parks, Experiences and Products

Category

Sales

Basic Qualifications

* Demonstrated background working in an operational environment
* Demonstrated problem solving and decision making skills
* Demonstrated excellent partnering skills
* Demonstrated verbal and written communication skills, as well as telephone etiquette skills
* Demonstrated excellent guest service skills
* Demonstrated computer proficiency in a windows environment with an emphasis on Microsoft applications Excel, Word, PowerPoint and Microsoft publisher.
* Ability to lift 20 pounds
* Ability to be flexible with work schedule including working overtime, nights and weekends and Holidays
* Must be able to multi task

Business

Aulani, A Disney Resort & Spa

Required Education

High school degree or equivalent

Preferred Qualifications

* Previous Disney Vacation Club experience and knowledge of DVC Product
* Fluent in Japanese
* Valid State of Hawaii driver's license

Postal Code

96707

Preferred Education

College degree

Responsibilities

As an integral part of the sales "value chain", DVC Preview Center Assistants Operation play an important role in the day to day operations of the sales process. DVC Preview Center assistants hold a wide range of responsibilities which include:

* Interacting with and assisting prospective and current DVC Members
* Maintaining multiple departmental databases
* Managing and distributing the daily incentives and conducting tours of the DVC accommodations for prospective and current members of DVC.
* DVC Preview Center Assistant will also provide support to all areas of Disney Vacation Club including our satellite sales locations located in Waikiki and Kapolei

Job Description

This is an hourly position that is part of the Disney Vacation Club (DVC) sales organization and is responsible for checking in guests for their Open House tour. This role is part of the Disney Vacation Club sales organization and is part of the sales "value chain." Must be able to perform a pre-sale presentation warm up before and after the tour that may include storytelling and Disney trivia and must learn a basic level of knowledge regarding Disney Vacation Club membership.

Basic Qualifications

* Demonstrated background working in an operational environment
* Demonstrated problem solving and decision making skills
* Demonstrated excellent partnering skills
* Demonstrated verbal and written communication skills, as well as telephone etiquette skills
* Demonstrated excellent guest service skills
* Demonstrated computer proficiency in a windows environment with an emphasis on Microsoft applications Excel, Word, PowerPoint and Microsoft publisher.
* Ability to lift 20 pounds
* Ability to be flexible with work schedule including working overtime, nights and weekends and Holidays
* Must be able to multi task

Required Education

High school degree or equivalent

Preferred Qualifications

* Previous Disney Vacation Club experience and knowledge of DVC Product
* Fluent in Japanese
* Valid State of Hawaii driver's license

Preferred Education

College degree

Responsibilities

As an integral part of the sales "value chain", DVC Preview Center Assistants Operation play an important role in the day to day operations of the sales process. DVC Preview Center assistants hold a wide range of responsibilities which include:

* Interacting with and assisting prospective and current DVC Members
* Maintaining multiple departmental databases
* Managing and distributing the daily incentives and conducting tours of the DVC accommodations for prospective and current members of DVC.
* DVC Preview Center Assistant will also provide support to all areas of Disney Vacation Club including our satellite sales locations located in Waikiki and Kapolei

About Disney

The Walt Disney Company, together with its subsidiaries, is a diversified worldwide entertainment company. The Company operates in five segments: Media Networks, Parks and Resorts, Studio Entertainment, Consumer Products and Interactive Media. On September 15, 2009, the Company and the Hearst Corporation (Hearst) both contributed their 50% interests in Lifetime Entertainment Services LLC (Lifetime) to A&E Television Networks, LLC (AETN) in exchange for an interest in AETN. In December 2008, the Company acquired an additional 26% interest in Jetix Europe N.V. In December 2009, the Company announced that it has completed its acquisition of Marvel Entertainment Inc., a character franchise company. In July 2010, the Company acquired Tapulous, Inc., a developer of music games for the iPad, iPhone, and iPod Touch. Through a merger agreement, Tapulous became a wholly owned subsidiary of The Walt Disney Company reporting into Disney Interactive Media Group.