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Job Category:
Other
Industry:
Transportation & Freight
Employment Type:
Full time
Experience:
1-3 years of experience
Posted:
11/17/2012
Dispatch Supervisor
(This job is no longer available)
DHL Express | Sterling, Virginia
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Job Description

At DHL, people mean the world to us. ThatÂ’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

DHL Express, one of the business units of DHL, takes care of global dispatch and delivery of parcel and express shipments. Come discover the unique, international spirit of DHL in an atmosphere where your commitment is recognized and rewarded.

This professional will supervise weekend and after-hours operations in support of our international and domestic customers. 

We are a fast paced, high-octane environment and are looking for someone who can keep up!

Tasks & Accountabilities
In this position, you will help support all aspects of the QCC Dispatch team. This includes all Independent contractor functions across the country, managing the daily activities of all dispatch staff and ensuring customer satisfaction is successfully achieved and company policies adhered to. Must provide solid leadership for staff and handle escalations and problem jobs as needed. Additionally this supervisor will help prioritize workloads and ensure appropriate staffing for all shifts.  You must be willing to work Friday, Saturday, Sunday & Monday to be considered for this position.

Skills & Qualifications.

  • Must have a thorough background working with independent contractors/drivers and have demonstrated a solid problem solving ability.
  • A minimum of four years leadership experience working in an expedited shipping environment is required.
  • Should possess diverse technology skills to include MS Word and Excel. Prior experience working in an automated dispatch environment is preferred.
  • Must be process driven and oriented toward achieving positive/successful outcomes.
  • Some prior International shipping experience in Air Freight.
  • A Bachelor’s degree is preferred.

    What makes DHL great?  Our people! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

    DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our communities.  DHL is dedicated to being a great place to work.  In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.  In fact, Business Week just named DHL “one of the best companies to launch a career”.

    DHL Same Day is a 24x7x365 expedited transportation company which is part of DHL Express.  Our corporate office is located in Sterling, VA. We are actively seeking an experienced Dispatch Supervisor.

    Summary

    This professional will supervise weekend and after-hours operations in support of our international and domestic customers. 

    We are a fast paced, high-octane environment and are looking for someone who can keep up!

    Tasks & Accountabilities
    In this position, you will help support all aspects of the QCC Dispatch team. This includes all Independent contractor functions across the country, managing the daily activities of all dispatch staff and ensuring customer satisfaction is successfully achieved and company policies adhered to. Must provide solid leadership for staff and handle escalations and problem jobs as needed. Additionally this supervisor will help prioritize workloads and ensure appropriate staffing for all shifts.  You must be willing to work Friday, Saturday, Sunday & Monday to be considered for this position.

    Skills & Qualifications.

    • Must have a thorough background working with independent contractors/drivers and have demonstrated a solid problem solving ability.
    • A minimum of four years leadership experience working in an expedited shipping environment is required.
    • Should possess diverse technology skills to include MS Word and Excel. Prior experience working in an automated dispatch environment is preferred.
    • Must be process driven and oriented toward achieving positive/successful outcomes.
    • Some prior International shipping experience in Air Freight.
    • A Bachelor’s degree is preferred.

 

About DHL Express

DHL Express is a leading provider of global logistics services. What makes DHL great? Our People! Enjoy the flexibility, innovation and fun we encourage and promote in our work environment. Our corporate culture is about personal commitment - to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive salaries, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. In fact, Business Week just named DHL "one of the best companies to launch a career."