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Employment Type:
Full time
Job Category:
Clerical Collections Clerk
(This job is no longer available)
Design Precast | Gulfport, MS
Grad Date

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Job Description

Summary Under General supervision, performs a variety of routine clerical duties in accordance with standard procedures to aid in the collection of delinquent accounts. Answers phones, maintains records, prepares follow-up emails & letters, verifies data, and resolves routine problems.

Duties and Responsibilities

1.Make contact with all customers regarding past due payments owed.

2.Maintain all collections records.

3.Types or prepares follow-up emails & letters for customer accounts, collection agencies, and office personnel as needed.

4.Performs various clerical tasks as required including but not limited to answering multi-line telephone, typing, office duties, and preparation of incoming and outgoing mail.

5.Responds to telephone and email inquiries and assists in solving questions related to the status of customer accounts; documents status of collection efforts. 6.Ensures strict confidentiality of financial records.

7.Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities Required Ability to contact customers regarding past due accounts Records maintenance skills Ability to operate a multi-line telephone Ability to use independent judgement and to manage and impart confidential information Ability to sort and/or distribute mail Word processing and/or data entry skills Ability to read, sort, check, count and verify numbers Ability to interact and communicate with people over the telephone, often in stressful situations Computer data entry skills Clerical, Word processing, Excel and/or Microsoft Office Skills Receptionist Skills Requirements At least 2 years of experience directly related to the duties and responsibilities specified. High School Diploma or GED.

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About Design Precast

From corporate patios to city parks across the Midwest, we offer site furnishings - waste containers, benches, bollards, planters & ash urns - that last a lifetime. We design and fabricate concrete products to meet the most-demanding requirements.