Experience:
No experience
Employment Type:
Part time
Posted:
12/11/2019
Job Category:
Accounting
Student Trainee (Visitor Use Assistant -Fee Collector)
(This job is no longer available)
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Job Description

* Duties

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Duties

Summary

This position is located in Chesapeake and Ohio Canal National Historical Park, in the Visitor Services Division, the incumbent is responsible for collecting and accounting for fees.

This is an indefinite, Excepted Service appointment that may continue if you continue to meet the eligibility requirements under the Pathways Internship program and funding is available.

Interns may be eligible for non-competitive conversion to permanent employment.

Learn more about this agency

Responsibilities

Collecting and accounting for fees.

Interacts with visitors and disseminates information.

Performs traffic control at park entrances and/or related locations. Operates electronic cash register.

Provides information about recreational opportunities and events.

Greets Public. Answers recurring visitor questions.

Directs customers/visitors to services and facilities. Deal with visitors/customers who are difficult, hostile or distressed.

Resolve customer/visitor complaints.

Deal with a very high volume of personal contacts in a shift.

Experienced with crowd control and emergency situations, such as emergency medical response and/or finding a lost family member in crowds.

Travel Required

Not required

Supervisory status

No

Promotion Potential

4


* Job family (Series)

0399 Administration And Office Support Student Trainee


* Requirements

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Requirements

Conditions of Employment

* U.S. Citizenship required.
* Appointment subject to background investigation and favorable adjudication.
* Meet Selective Service Registration Act requirement for males.
* Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
* Pathways participant agreement is required.
* You may be required to operate a government motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists.
* You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
* You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
* This position has a mixed work schedule based on the varying workload, and your work schedule is subject to change from part-time to full-time to on-call as workload dictates.
* The entire period served under the Intern Program counts as a trial period.
* Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-12/19/2019-unless otherwise stated in this vacancy announcement.

Have successfully completed 2 full years of post-high school study or an associate's degree

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

You must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

You will NOT be considered under Pathways unless you provide supporting information from your school. Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to prove enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester. Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

About Department of the Interior

The Department of the Interior (DOI) is the nation's principal conservation agency. Its mission is to protect America's treasures for future generations, provide access to our nation's natural and cultural heritage, offer recreation opportunities, honor our trust responsibilities to American Indians and Alaska Natives and our responsibilities to island communities, conduct scientific research, provide wise stewardship of energy and mineral resources, foster sound use of land and water resources, and conserve and protect fish and wildlife. Its work affects the lives of millions of people; from the family taking a vacation in a national park to the children studying in Indian schools.