Experience:
No experience
Employment Type:
Full time
Posted:
12/2/2016
Job Category:
Customer Service
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Client Systems Administrator
Dawson Companies | Las Vegas, Nevada
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Job Description

National Healthcare Access (NHA) is seeking an attentive, critical thinking Client Systems Administrator to join our team. The Client Systems Administrators primary job duty will be the development of our online benefits admin platform. Our goal is to migrate our clients onto a web based benefits platform that will allow employers to view and manage their employee benefits program more effectively.

The ideal candidate will be responsible for:

Becoming an expert with all facets of the Employee Navigator platform through departmental and independent hands-on training

Providing the first line of support for our customer base via email, phone or our support forum

Conducting webinar client training sessions

Coordinating with Account Executive team, Sales team, and Clients to gather all relevant data

The ideal candidate will:

Quickly learn new software and support tools

Possess innate customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious

Be a motivated problem solver who can accurately document and communicate issues

Consistently seek to improve their own knowledge of the product itself

Demonstrate proficiency using Microsoft Office products, including Excel

Works well in a team setting

We offer a comprehensive benefit package including 4 Medical plans, Dental, Vision, Employer paid Life Insurance, Short Term and Long Term Disability; Flexible Spending Account, 401(k) with Employer match, Paid Time Off, Continuing Education, competitive salary and excellent work environment. We are an Equal Opportunity Employer.

Qualifications

Applicants must be eligible to work in the specified location

About Dawson Companies

Dawson Geophysical Company is a provider of onshore seismic data acquisition services in United States. The Company acquires and processes two-dimensional (2-D), three-dimensional (3-D) and multi-component seismic data for its clients, ranging from major oil and gas companies to independent oil and gas operators, as well as, providers of multi-client data libraries. Its clients rely on seismic data to identify areas where subsurface conditions are favorable for the accumulation of hydrocarbons and to optimize the development and production of hydrocarbon reservoirs. During the fiscal year ended September 30, 2008 (fiscal 2008), all of its revenues were derived from 3-D seismic data acquisition operations. As of September 30, 2008, it operated 16 3-D seismic data acquisition crews in the lower 48 states of the United States and a seismic data processing center. (Source: 10-K)

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