No experience
Employment Type:
Full time
Job Category:
Admissions Ambassador Program Coordinator
(This job is no longer available)
Dartmouth College | Hanover, NH
Grad Date

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Job Description

Position Details

Position Information

Position Title Admissions Ambassador Program Coordinator Department Alumni Admissions Ambassadors Position Number 1125516 Hiring Range Minimum $19.34/hr Hiring Range Maximum $23.50/hr Advertisement Text Position Purpose

To provide administrative and programmatic support for the Admissions Ambassador Program; coordinate activities that will increase department efficiency, expedite/coordinate the work of others, support the strategic and tactical development of new initiatives, and ensure the smooth operation of the department.

Required Qualifications

* Associates degree or the equivalent combination of education and experience.
* Three years of office experience in a related field with a high degree of autonomy.
* Demonstrated creative planning, organizational and problem-solving skills.
* Strong interpersonal skills and engaging personality.
* Ability to work effectively with volunteers, groups and individuals.
* Excellent attention to detail and follow-through.
* Event coordination experience.
* Demonstrates strong initiative and sound judgment with the ability to set priorities and work in a team-oriented department.
* Project management experience
* Excellent communication skills, both verbal and written.
* Ability to handle sensitive and confidential matters with appropriate discretion.
* Highly proficient with computer applications, including the Microsoft Office suite and demonstrated ability to quickly learn and master new technology databases and tools
* Excellent customer service orientation.
* Budget management experience desirable.
* Experience with mass email campaigns, including formatting, drafting, and revising
* Data management and analysis

Preferred Qualifications

* Bachelor's degree.

SEIU Level Not an SEIU Position FLSA Non-Exempt Employment Category Regular Full Time Department Contact for Cover Letter Cindy Hodgdon Welch, Associate Director, Advancement Business Operations Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Special Instructions to Applicants

This position includes possible work nights and weekends.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Quick Link http://searchjobs.dartmouth.edu/postings/51084

Key Accountabilities

Key Accountabilities

* Coordinates a variety of special projects, including communications and mailings to alumni volunteers, etc. Prepares written correspondence, marketing materials, brochures, training materials, monitors email campaigns, etc. in support of the program. Helps coordinate market research studies on alumni volunteers' perceptions of engagement and communications and other topics, and organizes, summarizes and proofreads data for use in reports, budgets and meetings. Collects, analyzes, and reports on data relating to volunteers, geographic regions, and interview report numbers. Serves as the central information manager for electronic and paper files, including data entry; ensures the integrity of multiple databases; manages and maintains data. (20%)
* Learns the program management system Slate and effectively trains and helps ambassadors with this online tool. Assists with design of volunteer training materials and curricula as well as collateral materials for alumni volunteers. (20%)
* Manages personal and program email accounts to respond to volunteer requests and questions promptly, including during periods of high-volume communication. Responds to inquiries about the program, effectively explains policies, instructions, procedures, and program contact, and serves as a point of contact responding to requests for information from internal and external constituents. Coordinates conference calls and maintains a high level of collaboration and communication with both internal and external constituents. (20%)
* Assists the Director and Assistant Director in creating a connected community of admissions volunteers through communications and events. Provides support in managing logistics for a variety of engagement events for students and families, including admitted student events, book award receptions, senior interviewer training sessions, volunteer appreciation events, and Navigating College Admissions sessions. Support includes arranging for necessary services, managing agendas, coordinating schedules and itineraries. Provides programming support for other events as needed within Alumni Relations. Coordinates event correspondence, including emails, mailings, invitations, and other collateral in support of the Admissions Ambassador Program. Manages responses in event databases. (10%)
* Supports the Director and Assistant Director in the management of over 6,500 Admissions Ambassadors. Provides administrative support for the day-to-day departmental operations and Alumni Relations mission, including oversight of meetings, travel for staff and participant events, and coordination of other activities of the Alumni Admissions Ambassador Program. Acts as a liaison between the department, alumni, students and others; represents Dartmouth and the Advancement division in a positive, professional manner. Schedules meetings for the Director, staff members, and others utilizing the College's electronic scheduling system; exercises good judgment in prioritizing appointments. Briefs the Director and Assistant Director on changes in schedules and priorities or on matters needing their personal or immediate attention. Prepares materials for meetings, attends meetings, takes minutes of meetings, prepares and distributes reports, and follows up on details to ensure timely and accurate dissemination of information. (10%)
* Participates in the design, implementation, and execution of the Admissions Ambassador Program which recruits, trains, and steward volunteers throughout the admissions interview cycle. Works in partnership with the Admissions Office and other campus offices to assist in building a robust alumni interview program. (5%)
* Assists with implementing a year-long volunteer stewardship plan to inform volunteers of their impact and celebrate individual as well as area milestones. (5%)
* Works to create a clear and helpful Admissions Ambassador Program website, including uploading resources, updating content, and making responsive design changes. (5%)
* Supervises student intern to ensure meaningful workflow and cyclical feedback. (5%)
* - Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. -- Performs other duties as assigned.

Applicant Documents

Required Documents

* Resume
* Cover Letter

Optional Documents

* Additional Document #1

Supplemental Questions

Required fields are indicated with an asterisk (*).

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