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Employment Type:
Full time
Job Category:
Customer Service
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Revenue Specialist
Danone | Broomfield, Colorado
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Job Description

USO - Danone Foods, Inc,a subsidiary of Danone, is looking for Revenue Specialist United States (US) [[filter6]]Danone is a global food company holding top positions in healthy food through its four businesses: Fresh Dairy Products, Early Life Nutrition, Waters, and Medical Nutrition. Its mission, bringing health through food to as many people as possible, embodies commitment to human progress and business success. It gives meaning to the work of our 100,000 Danoners worldwide on an everyday basis. For passionate people looking for autonomy and exciting career opportunities, Danone truly has something special inside!

The Revenue Specialist is responsible for collecting invoices, accurately processing trade claims and resolving deductions for assigned customers. This position will be based in our Murray, Utah location and is a dynamic role where you can leverage your customer service skill set and intellectual curiosity to help a growing business.
• A focused effort to resolve customer issues using collection and deduction resolution techniques to improve free cash flow and working capital
• Convert non- EDI invoice customers to e-mail and check paying customers to EFT
• Validate accuracy of trade deductions to approved plans and deals
• Accurately process transactions though SAP and other Danone financial systems
• Resolve customer disputes and discrepancies within Danone's SLA's (Service Level Agreements)
• Establish positive cross-functional relationships to respond to the needs of the business and the customer
• Meet stated financial goals and objectives; KPI's
• Change customer behavior to improve payment patterns by partnering with Sales, Supply Chain, CIT and/or other internal department's to formulate and implement strategy
• Work within an organization that is focused on value added activities, maintaining a high level of productivity, integrity and trust thereby positioned to respond to the needs of a growing Danone and our customers
• Deliver best in class service to internal and external partners
• Get involved when process improvement opportunities arise
• Ensure internal control and financial integrity over the revenue management process.
• Ensure that transactions in the revenue process are recorded consistent with internal policies and accounting rules
• Communicate control violations to management
• Adopt Danone's Leadership CODES; Danone leaders are COMMITED to an ambitious future, OPEN to learn and share with others, DOERS who deliver results fast by EMPOWERING and developing people, SELF AWARE and maintains self-balance, understands self and strives for development
• All other duties as assigned


• Strong communication and customer service skills
• Ability to multi-task in a fast paced environment
• Must possess strong analytical and organizational skills
• Ability to interact and communicate with all levels in a matrix organization
• Encourages cross functional collaboration and effectiveness
• Excels in both oral and written communication skills, able to tell stories with data



For more information about Danone, its people and its business, please visit danone.com We have something special inside, do you?

About Danone

Since 1997, the Groupe DANONE has focused on three core activities : fresh dairy products, cookies and crackers, and beverages. Today the Group boasts a portfolio of top quality brands. Click to read about a topic. To learn more about the Group's three core activities worldwide, (financial results, market shares...), select an activity: - fresh dairy products - beverages - cereal biscuits & snacks To send us your remarks on a Groupe DANONE product, contact our consumer services division.

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