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Inspector Entry Level
Cox Enterprises | Hayward, California
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Job Description

Conducts inspections of incoming vehicles to detect damage, missing parts and mechanical problems; prepare and submit report of vehicle condition, repair/replacement cost estimates and related documentation.

Key Responsibilities

* Conduct assessment of vehicle condition upon receipt noting any damage or repair required for frame, paint, engine, AC/heater operation, radio, navigation system, tires, etc.
* Prepare support documentation related to vehicle condition including vehicle identification data, condition description; repair costs estimates, photographs, etc.
* Maintain current knowledge of applicable labor rates, parts charges and manufacturer's updates; adhere to work instructions/procedures regarding inspections/documentation
* Conduct OVE courtesy walk around inspections
* Follow all applicable safety and health related procedures
* May be required to locate, start and move vehicles as directed
* Perform other job related duties as directed by supervisor

Change & Innovation

* Frequently considers what the best way to do things is and looks for ways to streamline and/or improve work processes
* Draws from a variety of sources and experiences to identify alternative solutions
* Adapts in the face of ambiguity or uncertainty
* Embraces changes affecting one's area

Customer Focus

* Focuses on customer needs and preferences in delivering work product
* Delivers impactful, timely solutions that are meaningful to the customer
* Follows up with customers to ensure problems are solved
* Shares information and explains procedures in a way that is easy for others to understand
* Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations


* Demonstrates "we versus me" thinking
* Willingly provides assistance and support to others
* Works cooperatively with people from diverse backgrounds
* Addresses and resolves conflict directly and constructively
* Builds a relationship network within and across departments

Drives Results

* Drives, Results, and Plans appropriately for daily work and projects
* Delivers consistently strong performance that co-workers can rely upon
* Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
* Recognizes when to escalate a problem to the next level and when to handle it individually
* Negotiates/re-negotiates priorities and competing demands for one's time
* Maintains a proper pace

Effective Communication

* Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings)
* Listens actively and carefully to others opinions and ideas
* Shares viewpoints openly and directly with others
* Shares timely information with relevant parties

Develops Self and Others

* Seeks opportunities to acquire new knowledge and skills
* Shares own experience and expertise with others
* Accepts feedback openly, without becoming defensive
* Learns from experiences, including successes, setbacks, and/or resistance
* High School Diploma or equivalent required

Specialized Knowledge

* ASE certification or background in automotive repair, and cost estimating
* Knowledge ICAR Certifications preferred
* Valid Driver's License and safe driving record required
* Basic computer software skills required
* Ability to multitask required
* Must be detail oriented
* General knowledge of automotive body and mechanical work preferred
* Regularly required to stand, walk, reach, talk and hear
* Frequently required to stoop, kneel, crouch and climb
* Vision abilities required include close, distance and color vision, depth perception
* Previous body shop experience, mechanical experience, estimating experience preferred

About Cox Enterprises

Cox Enterprises is one of the nation's leading media companies and providers of automotive services, with 2006 revenues of $13.2 billion and 80,000 employees. Major operating subsidiaries include Cox Communications, Inc. (cable television distribution, telephone, high-speed Internet access and other advanced broadband services); Cox Newspapers, Inc. (newspapers, local and national direct mail advertising and customized newsletters); Cox Television (television and television sales rep firms); Cox Radio, Inc. ([NYSE: CXR] broadcast radio stations and interactive Web sites); Manheim (vehicle auctions, repair and certification services and web-based technology products) and Cox Auto Trader (automotive publications and a majority stake in AutoTrader.com). The company is led by Chairman and Chief Executive Officer James C. Kennedy, grandson of former Ohio governor and presidential candidate James M. Cox, who founded the company in 1898. Today, Cox is a top-10 nationally ranked player, based on revenues, in every major category where it competes. The company has 80,000 employees located throughout the U.S. and abroad, and operates 300 separate businesses. Governor Cox's daughter, Anne Cox Chambers, serves on the Cox Enterprises Board of Directors and remains active in the management of the company.

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