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Employment Type:
Full time
Job Category:
Health Care Provider
Home Care Support Assistant - Bilingual (English/Spanish)
(This job is no longer available)
County of Sonoma | Larkfield, CA
Grad Date

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Job Description


Help our community's most vulnerable population live with dignity.
Become a Home Care Support Assistant!

A cash allowance of approximately $600/Month will be added to the starting pay
Plus, an additional $1.15/Hour bilingual premium

The Adult and Aging Services Division of the Human Services Department (HSD) is looking for qualified candidates interested in helping low income older adults and people with disabilities remain safely and independently in their homes.

This Home Care Support Assistant position provides in-home support services to clients who do not have an IHSS provider, such as house cleaning, laundry, meal preparation, assistance with personal care and hygiene, and help with interviewing caregivers. This position will also perform office duties, such as:

  • Entering and updating database records
  • Assembling informational packets and mailings
  • Assisting with set-up, check in, and paperwork distribution/collection for group meetings

The ideal candidate will possess:

  • Experience providing in-home support services to a diverse cultural and socioeconomic population
  • Exceptional customer service and communication skills
  • Experience with word processing, spreadsheets, and database programs

Fluent (reading, writing, and conversational) Spanish abilities are required for this position. Applicants who do not indicate they possess this skill set will not be considered for this recruitment. A bilingual examination will be conducted prior to employment to confirm skill level. The bilingual premium pay begins upon the assignment of bilingual work. Bilingual premium pay is $1.15 cents per hour in addition to the hourly pay rate.

The Benefits of County Employment
When you join the Sonoma County HSD, you become part of a strong work family that makes a difference in lives of our community. We offer opportunities for growth, development, and the ability to be a part of a rewarding work environment. You can also look forward to excellent benefits,* including:

  • An annual Staff Development/Wellness Benefit allowance up to $500
  • Eligibility for a 5% salary increase after 1040 hours (approximately 6 months when working full-time) for good work performance; eligibility for a 5% salary increase every year thereafter for good work performance, until reaching the top of the salary range
  • Competitive vacation and sick leave accruals, 12 holidays and an additional 8 floating holiday hours per year
  • A significant portion of health care premiums paid by the County and access to several health plan options
  • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment

*Salary is negotiable. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU).



Minimum Qualifications


Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein.  Normally this would include, one year of experience, either paid or unpaid, which has provided personal first-hand knowledge of the in-home care and the needs, attitudes and behavior patterns of the disadvantaged, disabled, and elderly members of the community and required record keeping such as writing and maintaining case summary notes and/or related documentation. Experience working in programs and services related to behavioral health is highly desirable.

Special Requirement: Designated positions may require the ability to speak and write a language in addition to English.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.


Knowledge, Skills, and Abilities


Knowledge of: Various human services programs which are available to at risk and underserved clients; basic of the needs, problems, attitudes, and behavior patterns of disadvantaged persons and of the community; family and social dynamics; observation and assessment techniques; home care standards, regulations, practices and techniques; basic health assessment procedures; techniques for effectively organizing and planning workload; special needs associated with common disabling conditions; office practices and procedures including filing, record keeping, and use of a computer; operation of office equipment.

Ability to: Relate well to the disadvantaged, disabled, and elderly members of the community including those with mental health or chemical/alcohol dependency; coordinate service delivery for assigned cases by applying knowledge of standards of care, regulations, policies, procedures, and services of the Human Services Department; understand and act upon mandated adult abuse reporter regulations; observe situations and make rational assessments, complete necessary documentation and paperwork; adapt to different environments and unpleasant and possibly hazardous materials in field situations; read and write English; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; provide information on public assistance support programs; explain basic cleaning, upkeep home maintenance concepts to support a clean and safe home environment; write brief reports and keep records; follow oral and written instructions; communicate effectively with clients, providers, co-workers, and the public; establish and maintain effective working relationships with County employees, clients, providers, representatives of other agencies, and the public.


Selection Procedure & Some Helpful Tips When Applying


  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.


Applications are accepted on-line at: www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information.


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