Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
2/12/2020
Job Category:
Information Services
Network Operations Center Analyst
(This job is no longer available)
ConocoPhillips | Bartlesville, OK
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Job Description

Who We Are

ConocoPhillips is the world's largest independent Exploration and Production (E&P) company, based on production and proved reserves. With operations in 17 countries, we explore for, develop and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We're grounded by our SPIRIT Values - safety, people, integrity, responsibility, innovation and teamwork. These values position us to deliver strong performance in a dynamic business - but not at all costs. We believe it's not just what we do - it's how we do it - that sets us apart.

We strive to make a significant difference in the communities where we live and operate. We create an inclusive environment that values all voices and opinions. Together, the different backgrounds, experiences, ideas and perspectives of our employees drive our success.

Description

The Network Operating Center (NOC) is responsible for monitoring the ConocoPhillips infrastructure and providing support to our IT infrastructure teams. It is a 24x7 role with rotating shifts that include nights, weekends, and holidays coverage.

If you are selected as the Network Operations Center Analyst, you will be part of a team that is instrumental in communicating outage status to our infrastructure teams and management until resolved. The NOC plays a key role in incident management and initial trouble shooting. The function is responsible for understanding when and how to engage support teams when issues arise.

Your responsibilities may include:

* Day to day monitoring of ConocoPhillips infrastructure
* Assist in network troubleshooting process
* Switch configuration assistance
* Working with network carriers to isolate and resolve carrier outages
* Provide support during problem bridges
* Handle communications and updates for ongoing problems
* DNS/QIP assignments
* Wireless switch configuration
* Basic Windows server trouble shooting
* Basic Cyber Security Triage

Basic/Required:

* Must be legally authorized to work in the United States as a U.S. citizen or national, or an alien admitted as a permanent resident, refugee or asylee
* 1+ years of experience in IT
* Willing and able (with or without a reasonable accommodation) to work in a 24x7 environment on a rotational basis including nights, weekends and holidays

Preferred:

* Bachelor's degree or higher in Business Admin/Mgmt, Computer Science, Engineering, Information Technology, Management Information Systems, other related business discipline, other related technical discipline or foreign equivalent
* 1+ years of experience in a NOC environment
* 1+ years of experience with Cisco networking
* CCNA certified or Cisco security
* Troubleshooting skills - ability to analyze root cause and suggest process/system improvements
* Excellent analytical capabilities - ability to see the big picture in an IT infrastructure environment
* ServiceNow experience
* Good written and verbal communication skills
* Ability to work in a team environment
* Ability to work independently in a dynamic, fast pace environment
* Good multitasking skills
* Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what's right
* Delivers positive results through realistic planning to accomplish goals
* Builds effective solutions based on available information and makes timely decisions that are safe and ethical

To be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of February 18, 2020.

Candidates for this U.S. position must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee or asylee. Individuals with temporary visas such as A, B, C, D, E, F, G, H, I, J, L, M, NATO, O, P, Q, R or TN or who need sponsorship for work authorization in the United States now or in the future, are not eligible for hire.

ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information or any other legally protected status.

#LIMR

About ConocoPhillips

ConocoPhillips (ConocoPhillips) is an international, integrated energy company. The Company's business is organized into six segments. Exploration and Production (E&P) segment explores for, produces and markets crude oil, natural gas and natural gas liquids. Midstream segment gathers, processes and markets natural gas produced by ConocoPhillips and others, and fractionates and markets natural gas liquids. Midstream segment consists of its 50% equity investment in DCP Midstream, LLC. Refining and Marketing (R&M) segment purchases, refines, markets and transports crude oil and petroleum products. LUKOIL Investment segment consists of its equity investment in the ordinary shares of OAO LUKOIL. Chemicals segment manufactures and markets petrochemicals and plastics and consists of its 50% equity investment in Chevron Phillips Chemical Company LLC (CPChem). Emerging Businesses segment includes the Company's investment in new technologies or businesses outside its scope of operations. (Source: 10-K)