No experience
Employment Type:
Full time
Job Category:
Administrative Assistant - Endocrine
(This job is no longer available)
Grad Date

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Job Description

Under general supervision, coordinates and performs a variety of administrative and operational support duties for a specified unit/department, which requires a range of skills and knowledge of departmental and organizational policies and procedures. Greets and direct visitors, answers and directs calls, utilizes some judgment to interpret departmental policy to resolve routine to complex inquiries or problems, serves as liaison with other departments. Prepares a wide range of documents; composes, edits, and proofreads correspondence and reports; creates and maintains spreadsheets; maintains databases and produces reports; establishes and maintains departmental filing systems. May perform duties involving mathematical calculations and general accounting procedures


Reception, Information and Inquiries:

* Following departmental protocol greets, determines needs & directs patients/parents, internal staff and external visitors; accepts, screens & routes telephones calls.
* Answers inquiries, provides forms/information, or resolves problems concerning activities and/or operations of department; follows through, as required, to meet needs of customers.
* May open and distribute incoming mail and prepare/process outgoing mail/packages.

Appointments, Meetings and Events:

* Coordinates and schedules appointments, interviews, meetings or events; exercises discretion and judgment to coordinate calendars for multiple individuals, care providers or groups.

Correspondence, Reports and Documents:

* Performs a variety of assignments utilizing personal computer to prepare, transcribe, type, edit and distribute agendas, minutes & documents compose routine to complex correspondence & documents; may create forms, flyers, templates as needed.

Statistics/Records Maintenance and Reports:

* Compiles and maintains statistics, budget or data pertaining to departmental operations.
* Prepares or assists with preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering and analysis; prepares reimbursement requests, work orders, requisitions etc. in accordance with pre-established procedures.
* Copies and/or duplicates materials; prepare and transmit facsimiles.
* Proofreads all work to ensure accuracy and neatness.

Administrative Support Activities:

* Anticipates, plans and coordinates activities to manage assigned administrative support responsibilities.
* May be requested provide instruction and/or training to others in activities, processes and responsibilities directly related to this position.
* Maintains and expands own competencies by attending training sessions or educational programs, as directed. Encourages team members to adhere to professional standards and to expand competencies.
* As assigned, actively participates in and contributes to departmental/ organization wide committees.
* Position may require travel to departments located in other buildings or on other campuses for duties integral to the position.
* Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populations from young children through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.
* Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the Connecticut Children's Standards.