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Employment Type:
Full time
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(This job is no longer available)
confidential | Hollywood, CA
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Job Description

Director of CRM & Loyalty (Los Angeles, CA) - Resp for the creation & execution of omni-channel strategy to increase customer acquisition & retention. Focus on acquisition, retention & increasing Life Time Value & RFM scores across all segments. Drive CRM activation & optimization strategies as well as loyalty prgm & rltd strategies to grow this prgm, which incls refining program structure & improving prgm ROI. Reqs: Bachelor's deg in Mktg, Mgmt, Bus. Admin or rltd & 6 yrs of direct CRM exp, managing & executing email prgms for consumer products. Must have retail ecommerce/online mktg exp, & exp in conceptualizing & implmtg mktg. Resumes to Centric Brands Holding LLC, Attn: HR, 1500 El Centro Ave, Los Angeles, CA 90028, ref code: KACRM
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About confidential

With over 70 years as a family owned business, we pride ourselves on delivering a world class customer experience and product. We are growing quickly and expanding aggressively: 60+ showrooms and growing across the country, a state of the art e-commerce website and a beautiful yearly design inspiration book. But with all this exciting growth, our core values and principles have not changed.  We still handcraft every product right here in the USA and we still treat each and every customer with the greatest appreciation and professionalism.  These are our guiding principles and the backbone of our company – they will always remain true.