Under direct supervision, timely and accurately posts all payment types to the billing system to ensure accurate and timely reporting of receivables in accordance with Concentra policies, practices and procedures.
MAJOR DUTIES AND RESPONSIBILITIES:
Answers phone and directs call and/or answers questions
Applies payments to appropriate Workers Compensation accounts
Applies payments to appropriate Workers Compensation/ Patient/Private/ Group Health (cash and credit card) accounts
Applies payments to appropriate Employer/Contract accounts
Performs and maintains posting level per company policy
Identifies and flags short pays
Researches unidentifiable payments
Identifies and follows appropriate protocol to correct incorrect payments and billing due to various changes such as address changes and pricing.
Coordinates daily bank deposits
Performs additional duties as assigned
NO OF PEOPLE SUPERVISED:
High school diploma or equivalent
Minimum of 6-12 months medical billing background or educational equivalent
DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:
Good math skills
Basic computer skills
Familiarity Microsoft Word and Excel
Ability to operate 10 key numerical pad by touch
Ability to work under tight time schedules
Good telephone and communication skills
Problem solving skills and ability to handle multiple tasks
Ability to apply basic math/business math to solve problems
Ability to work in team environment
Ability to be detailed oriented
WORKING CONDITIONS/PHYSICAL DEMANDS:
Sitting for extended periods of time
Ability to work extended hours for month end close as needed
Ability to lift weights of under 15 lbs.
Addison, TX, US.