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Employment Type:
Part time
Job Category:
Instructional Services Manager, Tutor Corps Program
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Job Description

Job Title: Instructional Services Manager, Tutor Corps Program

Job ID: 21608

Location: Central Office

Full/Part Time: Full-Time

Regular/Temporary: Regular


The Office K-16 Initiatives at The City University of New York (CUNY) creates groundbreaking pathways for young New Yorkers to envision and achieve success. Our goal is to help NYC public school students make a successful transition to college, careers, and life beyond.

The Tutor Corps Program at CUNY mobilizes the talent and energy of undergraduate and graduate

students to increase the academic success of students in NYC public schools, in support of New York City's Algebra for All and Computer Science for All initiatives. Students from CUNY colleges who are currently majoring in STEM disciplines, particularly math and computer science, are matched with NYC Department of Education middle school classrooms across the city to provide technical expertise to teachers and students throughout the school year. Tutor Corps' first full year of operation was in the 2017-18 academic year, with 125 tutors from 18 CUNY campuses working in over 65 NYC DOE schools. In the 2018-19 academic year, the program will provide 360 tutors to 120 host schools.

The Instructional Services Manager in the Tutor Corps Program provides subject matter and pedagogical expertise to NYCDOE middle and high school teachers to facilitate the successful integration of tutors into their classrooms. Reporting to the Director of Tutor Corps, the manager plans and develops the implementation of the Tutor Corps program with NYCDOE school administrators paying special attention to student needs within each school. Furthermore, the manager partners with school administrators and classroom teachers on how best to implement programs that fit the Tutor Corps model, and manage the program's relationships with specific NYC public middle and high schools. Other primary functions of this position include but are not limited to:

* Manage the instructional and curricular supports provided to teachers in Tutor Corps classrooms to ensure that differentiated instruction meets the needs of all learners.

* Collect and analyze qualitative data on programmatic effectiveness, recommend modifications based on analysis and observations, and implement improvements.

* Regularly visit middle and high schools across all five boroughs and act as the face of Tutor Corps for NYCDOE staff.

* Communicate regularly with tutors regarding their schedules and professional development needs.

* Work with Director to ensure tutors' work is aligned with current research on best practices and to add to current research and NYCDOE teachers' needs are being met.

* Collaborate with other instructional services managers to plan and develop the details of the tutor




Bachelor's Degree and six years' relevant experience required.


* Six years of STEM or special education teaching, coaching or tutoring experience preferred

* Advanced degree in STEM subjects or special education required (may count up to two years of the required working experience).

* Knowledge of the NYC public school system and or public, urban higher education landscape.

* Experience in multi-lingual education and curriculum development strongly preferred.

* Strong interpersonal communication skills with ability to work and interact effectively, collaboratively,

and cooperatively with a diverse community of students, faculty, staff and external constituents in a large centralized public university system.

* Strong writing, presentation, and group facilitation skills.

* Detail oriented and accurate with sound research, analysis, and data management skills.

* Strong organizational and follow-through skills to create and execute work plans, prioritize work,

coordinate multiple assignments, and meet deadlines.

* Ability to work productively in a collaborative, diverse, student-focused and customer responsive office.

* Computer proficiency using administrative, financial or academic programs, systems or databases, plus Google Docs, social media platforms, and CRM tools.

* Ability to travel to schools across the five boroughs on New York City required.


Manages curriculum development and operations of a College's specialized academic program under the direction of a senior administrator.

* Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures

* Assists Director with outcome assessment and strategic planning to further develop program offerings

* Prepares analytical and statistical reports for management

* Serves as resource expert regarding program policies and procedures

* May manage professional and/or clerical staff

* May act on behalf of Director in his/her absence

* Performs related duties as assigned.

Job Title Name: Academic Program Manager


Higher Education Associate




Salary is commensurate with qualifications, education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT BENEFITS NOTICE: Health Plan Coverage for Employees Hired on or after July 1, 2019

City of New York employees and employees of Participating Employers and their eligible dependents hired on or after July 1, 2019 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period. If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period.

An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:



Open until filled


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

About City University of New York

The City University of New York is the nation's largest urban public university with 23 institutions: eleven senior colleges, six community colleges, the William E. Macaulay Honors College, the Graduate School and University Center, the CUNY Graduate School of Journalism, the CUNY School of Law at Queens College , the CUNY School of Professional Studies and the Sophie Davis School of Biomedical Education. The University serves more than 226,000 degree-credit students and 230,000 adult, continuing and professional education students. College Now, the University's academic enrichment program for 32,500 high school students is offered at CUNY campuses and more than 280 high schools throughout the five boroughs of the City of New York. With new academic programs and raised admissions standards for freshmen and transfer applicants, more students than ever are applying which has led to CUNY's record-breaking enrollments.