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Nurse Manager- Emergency Department Extended Care Unit & Emergency Psychiatric Services
CHOP | Philadelphia, Pennsylvania
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Job Description

Job Summary

Responsible for the patient care systems and structures that promote the provision of excellent nursing care on the unit(s).  Manages all nursing personnel within the unit(s).  Collaborates with support staff to ensure the smooth operation of the units. The manager will be responsible for management of staff and systems for the Emergency Department Extended Care Unit and Emergency Psychiatric Services, and partner collaboratively with the Emergency Department Nurse Manager and leadership.

Job Responsibilities

Creates and maintains cost effective systems to ensure the availability of adequate staff for unit/program.
•Identifies optimal patterns of staffing to meet patient care needs of unit/program.
•Ensures unit/program schedule is prepared in a timely manner to meet needs of employees as well as staffing standards for unit/program
•Develop systems for daily staffing adjustment within unit/program.
•Collaborates with nursing supervisors to ensure staffing needs within unit/program and across department are met.

Ensures patient care provided by staff in unit/program is consistent with national standards and/or evidence-based practice.
•Appoints staff representatives to department clinical practice committees.
•Assists staff with development of effective systems to disseminate practice standards within unit/program. 
•Supervises clinical practice of staff through rounds, assessment of documentation and feedback from families.
•Ensures that staff participates in educational and clinical development programs to meet specific requirements of patient population served.
•Knowledgeable of clinical standards of care for patient population served by rehabilitation and acute care child development.

Collaborates with other departments to foster interdisciplinary practice and meet the needs of patients and families. 
•Works with leadership and staff from other disciplines to create collaborative relationships with nursing staff to meet patient care needs.
•Works with other departments to ensure that clinical staff have systems and supplies/equipment needed to support patient care.

Creates systems for regular family input into care and unit policies.
•Uses patient satisfaction data and other forms of feedback to improve systems of care.
•Involves family members in unit decision-making where appropriate.
•Educates and supports staff to include families in planning and providing care.

Develops active quality improvement systems for unit/program and participates in nursing department QI initiatives.
•Ensures that unit has at least one active quality improvement initiative per year.
•Ensures that unit is represented on departmental QI committee and participates in department QI initiatives.

Actively supports and ensures unit participation in other departmental and hospital initiatives.
•Ensures unit staff are educated about and comply with hospital patient safety initiatives.
•Implements and supports human resource and financial initiatives that are part of institutional annual goals.

Job Responsibilities (Continued)

Job Responsibilities (Continued)

Required Licenses, Certifications, Registrations

RN - Registered Nurse

Required Education and Experience

  • Graduation from an NLNAC and/or CCNE accredited program with a Bachelor’s degree in Nursing. Master’s degree required. 
  • Minimum of two years prior management or leadership experience.   
  • According to the CMS (Centers for Medicaid and Medicare Services) a copy of diploma or transcript is required as proof of academic achievement for all non-laboratory personnel performing non-waived POC testing

Preferred Education, Experience & Cert/Lic

Additional Technical Requirements

Excellent communication skills, excellent leadership ability, excellent judgment. 

About CHOP

About The Children's Hospital of Philadelphia: The Children's Hospital of Philadelphia was founded in 1855 as the nation's first pediatric hospital. Through its long-standing commitment to providing exceptional patient care, training new generations of pediatric healthcare professionals and pioneering major research initiatives, Children's Hospital has fostered many discoveries that have benefited children worldwide. Its pediatric research program is among the largest in the country, ranking third in National Institutes of Health funding. In addition, its unique family-centered care and public service programs have brought the 430-bed hospital recognition as a leading advocate for children and adolescents.

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