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3-5 years of experience
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Employment Type:
Full time
Job Category:
Health Care Provider
Health Care & Medicine
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Quality and Process Improvement Advisor (101777)
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Job Description

As the nation’s children’s hospital, the mission of Children’s National Medical Center is to excel in Care, Advocacy, Research and Education. We accomplish this through: •Providing a quality health care experience for our patients and families. •Improving health outcomes for children regionally, nationally, and internationally. •Leading the creation of innovative solutions to pediatric health challenges.

Performs improvement activities to ensure the highest quality patient care for Children's National Medical Center and Children’s Pediatricians & Associates.  Coordinates clinical and business process redesign and reviews activities across CP&A. Makes policy & procedure design and modification recommendations. Facilitates committees addressing process and policy issues across CP&A.  Identifies and escalates issues as appropriate.  Assists in planning end-user training and serves as part of implementation/go-live team.   Must work and think independently, be self-motivated and be able to integrate activities with those of the larger team. The individual will be involved in activities to improve the CP&A practices’ health care quality at the community, practice and provider levels. S/he will be responsible for working directly with practices and providers across CP&A S/he will also play a major role in other quality improvement projects as they arise.  

RN/ BSN degree or bachelor's degree in a healthcare, information technology or related field. MBA/MHA or equivalent preferred. 3-5 years of related and progressive experience, preferably in healthcare and/or process redesign or performance improvement. Demonstrates: Strong process redesign skills and techniques, skills, leadership attributes (strategic thinking, the ability to drive business change, sharing of organizational goals, leading multidisciplinary groups), ability to multi-task, excellent organizational skills, and effective communication and presentation skills.

Excellent oral and written communication skills Experience and proficiency with an Electronic Medical Records platform is preferred Knowledge of QI collaborative methods of learning and participation on a collaborative team preferred; Knowledge in process redesign techniques and skills, problem solving, change management/customer services skills. A background in Six-Sigma, Lean or Business Process Management is highly preferred. Working knowledge of Visio, MS project, Microsoft Word, Excel and PowerPoint required. Familiarity with the Institute for Health Care Improvement Collaborative Improvement Model and other quality/performance methodology Knowledge of PCMH and Meaningful Use concept and model required.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

Req Number:
Department: CP&A

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.