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Employment Type:
Full time
Job Category:
Information Services
Health Care & Medicine
Program Manager Enterprise Risk Management
(This job is no longer available)
Grad Date

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Job Description



Minimum Education

Master's Degree with an Emphasis in Enterprise Risk Management


Minimum Work Experience

5 years of related and progressive experience.


Requirements and Preferences

Healthcare finance background. Internal audit/accounting experience. Knowledge of high reliability business practices required.


Required Skills/Knowledge

Extensive and advanced knowledge of enterprise risk and data analysis focusing on human factors and high reliability.


Required Certifications

CRMP Required and a preference for PMP.


Functional Accountabilities


Enterprise Risk Management

• Manage and complete annual organizational risk assessment update
• Manage all classification and coding of events
• Manage monthly Enterprise Risk Management Committee meetings
• Ensure timely reporting of events with litigation potential to Chief Risk Officer
• Lead ACA and RCA work on enterprise risk issues in conjunction with process owners

Enterprise Risk Management Education

• Respond to enterprise risk management questions from staff in a timely manner.
• Oversee and manage enterprise risk education throughout organization.
• Manage process of collection, analysis and presentation of all enterprise risk data.
• Integrate enterprise risk data into staff education.
• Educate process owners on the performance of risk assessments and ACA/RCA work.

Data Analysis and Action

• Manage process of CCA work on all enterprise risk data
• Develop action plans to address risks identified by CCA analysis results.
• Maintain and improve ERM dashboard
• Develop and present ERM metrics to leadership as directed
• Analyze and report on human factors aspects of data analysis and integrate results into risk mitigation plans throughout the organization.
• Lead the organization in developing a set of hardwired reliability tools for enterprise risk and business exposures and instruct process owners on their use; measure metrics on improvements from implementation and report to leadership.


Organizational Accountabilities


Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization
• Committed to diversity and recognizes value of cultural/ ethnic differences
• Demonstrate personal and professional integrity
• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met


• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently
• Search for less costly ways of doing things


• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance


About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.