5+ years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
Health Care Provider
Health Care & Medicine
See more jobs for students and recent grads who studied:
Senior Program Manager, Revenue Cycle
Children's National Health System | Silver Spring, Maryland
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company

Job Description



Minimum Education

Bachelor’s degree required. Master’s degree in a related field preferred.


Minimum Work Experience

7 Year(s)


Specific Requirements And Preferences

At least 7 years of healthcare experience in Revenue Cycle, Project Management, Program Development and/or Systems Implementation.


Required Skills/Knowledge

Expertise in revenue cycle, project management, process redesign, financial analysis, problem solving, change management. Ability to multi-task, excellent organizational skills, budgetary and communication skills. Fluent in Visio and MS Office.


Functional Accountabilities


Revenue Cycle Program Direction

1. Direct Revenue Cycle change projects across department and stakeholders with defined project road maps and timelines.
2. Ensure progression toward and achievement of milestones and implements corrective actions as needed to maintain timeline and achieve objectives.
3. Monitor both the financial cost as well as the financial gains of change projects both during planning, design and implementation as well as in post implementation sustenance.
4. Develop a communication strategy and tools to ensure the effective communication of all Revenue Cycle projects to CNMC management and staff.
5. Support Revenue Cycle leadership with special project management relevant to their area of leadership.

Revenue Cycle Optimization

1. Implement enterprise wide change projects to improve revenue cycle  processes and IT systems to optimize revenues cycle performance in all areas of the organization.
2. Oversee the overall assessment, design, build, testing, implementation, and post-implementation monitoring of new IT systems that impact revenue cycle in all areas of the organization.
3. Provide direct support for the executive Revenue Cycle Committee to ensure all participants are prepared to participate and report out as needed as well as to follow-up on issues raised by the committee.
4. Represent the Revenue Cycle Department on other executive level committees.
5. Demonstrate adherence to regulatory compliance in all optimization efforts and projects.

Data Analysis and Action

1. Direct process of collection, analysis and presentation of revenue cycle data for the Revenue Cycle Committee and other committees as needed.
2. Develop action plans to address financial opportunities and risks discovered in data analysis.
3. Analyze and report on human factors analysis and work to integrate results into performance improvement plans throughout the organization.
4. Analyze and report on system factors analysis and work to integrate results into system improvement plans throughout the organization.
5. Responsible for tracking KPIs, scorecards and financial outcomes for all areas of the organization.

Leader Accountabilities


1. Set and achieve departmental goals.
2. Align budgets and resources to meet division goals.
3. Monitor and support a safe and quality environment.
4. Focus the team on service excellence and make the interdepartmental connections needed to ensure high service.


1. Clearly communicate organizational strategies to the department.
2. Ensure managers hold the team accountable for high performance.
3. Support managers in maintaining a positive working environment.
4. Represent the department in clearing obstacles to high performance.
5. Look for and develop high-performing talent.
6. Support supervisors and managers in engagement efforts.


1. Look across departments for opportunities to make the organization more effective.
2. Recognize and share innovation and improvement.
3. Represent the department in organization-wide innovation and improvement efforts.
4. Monitor and grow the department’s capacity for change.


About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.