Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
3/9/2018
Job Category:
Health Care Provider
Industry:
Health Care & Medicine
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Manager, Radiology Operations
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Job Description

Qualifications

 Minimum Education
Bachelor's Degree

Minimum Work Experience
3 Year(s)

Specific Requirements and Preferences
At least 3 years of experience. Prefer leadership experience within hospital-based radiology department.


Required Skills/Knowledge


Required Licenses and Certifications

Registered Radiography Technologist (ARRT)
Specific Requirements and Preferences
Registered Diagnostic Medical Sonographer or Registered Nuclear Medicine Technologist accepted in lieu of ARRT.


Functional Accountabilities

Operations Management
  1. Develop and implement staffing plans to meet operational needs of each modality or program.
  2. Oversee patient schedules in partnership with radiology IT and patient access.
  3. Ensure safe and efficient patient flow.
  4. Assist director to manage equipment service and upkeep of physical plant.
  5. In conjunction with director and physicist, lead projects related to new equipment selection, installation planning, and implementation.
  6. Work in tandem with radiologists and physicist to obtain excellence in image quality and protocol adherence.
  7. Lead or participate in LEAN programs aimed to improve process and workflow.
Customer Service
  1. Model excellent customer service behavior to ensure family-friendly care within each modality or program.
  2. Hold staff accountable to provide warm, friendly, and caring customer service.
  3. Work to improve patient access by monitoring wait times and turnaround times.
  4. Understand and track referring department and referring provider trends; plan and implement programs to increase referrals in partnership with radiologists.
  5. Ensure excellent customer service to referring departments and providers.
  6. Provide service recovery when needed.
Fiscal Management
  1. Participate in all aspects to create, monitor, and achieve operating budget targets in conjunction with director.
  2. Order supplies or delegate ordering of supplies and manage inventory in a cost-effective manner.
  3. Assist director with capital budgets.
  4. Manage labor expenses and provide variance reporting as requested.
  5. Assist director to manage equipment service and vendors.
Regulatory Management
  1. Follow all organizational policies and procedures and hold staff accountable for same.
  2. Audit or sweep departments to ensure compliance with regulatory rules.
  3. Keep updated on regulatory changes and implement new policies or processes when necessary.
  4. Assist director and physicist with inspection preparedness as it pertains to multiple regulatory agencies.
  5. Follow-up on safety events in a thorough and timely fashion.
 

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.