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Director of Child Life, Volunteer and Integrative Care Services
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Job Description


 Minimum Education
Master's Degree

Specific Requirements and Preferences

Master's Degree of Child Life preferred

Minimum Work Experience
5 Year(s)

Specific Requirements and Preferences

5-7 years of related and progressive experience in a complex healthcare setting; pediatric health care experience preferred; minimum 4 years supervisory experience required. background and experience in lean or quality improvement work. Project management and program development, including experience with philanthropy and fundraising.

Required Skills/Knowledge

Familiarity with software such as Windows environment (i.e., Microsoft Office, Word, PowerPoint, Excel, Access). Excellent oral and written communication skills. Knowledge of children’s health issues. Knowledge of cultural issues and their impact on health care.

Required Licenses and Certifications

Functional Accountabilities

Child Life and Volunteer Services

  1. Promotes Child Life Services programming throughout the hospital system;including special projects (Star Bright), internship and other staff training opportunities (Employee Orientation, Anesthesiology Lecture, etc.)
  2. Oversee the development of services in new arenas;ROC's , CHC's (Community Health Centers)
  3. Develops programs to meet identified or emerging needs of patients, families and staff.
  4. Advocates for both therapeutic and normalizing activities for patients, families and staff.
  5. Collaborates with other departments to define and implement new programs.
  6. Identifies programs in the community or in other facilities offering solutions or new directions for CNMC
  7. Creates alignment with volunteer care services to holistically provide care. Assures streamlined efficiencies in the adoption of one Dr. Bear Closet.
  8. Assesses the need for volunteer services and partners with leaders to assure support of patients and families.
  9. Contributes to patient experience by partnering with hospital leaders to enhance the experience of hospital ization for children and their families.

Integrative Care Services

  1. Oversees management of services to ensure availability of adequate staffing and financial resources necessary to provide services.
  2. Develops a comprehensive registry of services and implements an access system to promote accessibility of such services.
  3. Partners with the Foundation and executive leadership to promote integrative care services and assure funding of services. Creates opportunities for funding and sustaining integrative care services.
  4. Facilitates development and promotion of integrative services to assure access of these services to children and families.
  5. Promotes collaboration between integrative care services and other Hospital services that ensure holistic care for patient and family i.e., Panda Team, Acupuncture, Healing Touch, Aroma Therapy, etc.

Regulatory Accreditation

  1. Facilitates compliance with licensure regulation and accreditation standards as they related to Child Life and Complementary Care Services
  2. Manages Policy and Procedure Manual to ensure Departmental compliance with new or revised policies
  3. Maintains statistical information concerning volume, usage, staffing requirements for the Departments to meet budgetary and regulatory requirements.

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.