3-5 years of experience
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Employment Type:
Full time
Job Category:
Health Care & Medicine
Staff Assistant
(This job is no longer available)
Grad Date

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Job Description


 Minimum Education
High School Diploma or GED

Specific Requirements and Preferences
College Degree preferred

Minimum Work Experience
4 Year(s)

Specific Requirements and Preferences
At least 4 years of related administrative/clerical experience, preferably in a challenging and fast-paced environment. Experience should demonstrate ability to analyze and interpret data, prepare reports, ensure compliance with policies/procedures, track budgets and timelines, coordinate scheduling of meetings, and organize files and correspondence.

Required Skills/Knowledge

Required Licenses and Certifications

Functional Accountabilities

Administrative and Secretarial
  1. Responsible for scheduling appointments and arranging meetings, conferences and travel. Ensures the manager’s knowledge of schedule 24 hours in advance. May assist in creating meeting agenda and taking minutes.
  2. Organizes and maintains correspondence, files and records in accordance with internal procedures.
  3. Follows up on pending matters under the manager’s direction and supervision, providing feedback in a timely manner.
  4. May assist in coordinating the workflow within the manager’s scope of oversight. Initiates follow-up action as needed.
  5. May assist in researching information requests under the manager’s guidance and supervision. May assemble relevant data and compiles information as directed.
  1. Serves as a liaison to other managers and staff members, internal/external customers.
  2. Communicates and/or coordinates the manager’s instructions and desires with various individuals and/or departments/divisions. Furnishes and obtains information from others as needed.
  3. Receives and screens calls, correspondence, and/or visitors for the manager and other staff members.
  4. Answers routine inquiries and refers more complex requests to appropriate staff member.
Office Technology
  1. Drafts and types routine letters and memos from specific instructions.
  2. Utilizes various software and/or learns new computer applications to meet unique work needs and improve productivity.
  3. May serve as a resource to others on a variety of subjects including office equipment, software applications, and information processing procedures.
Project Coordination
  1. May prioritize and coordinate project(s), and follows through on issues in a timely manner under the guidance of the manager.
  1. Speak up when team members appear to exhibit unsafe behavior or performance
  2. Continuously validate and verify information needed for decision making or documentation
  3. Stop in the face of uncertainty and takes time to resolve the situation
  4. Demonstrate accurate, clear and timely verbal and written communication
  5. Actively promote safety for patients, families, visitors and co-workers
  6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities (Staff)

Budgeting and Planning
  1. May assist in tracking the overall budget for the manager by monitoring budget reports and reporting expenditures and allocation of funds and resources on a regular and timely basis.
  2. May process invoices, reimbursements and other payments.
Organizational Commitment/Identification
  1. Partner in the mission and upholds the core principles of the organization
  2. Committed to diversity and recognizes value of cultural ethnic differences
  3. Demonstrate personal and professional integrity
  4. Maintain confidentiality at all times
Customer Service
  1. Anticipate and responds to customer needs; follows up until needs are met
  1. Demonstrate collaborative and respectful behavior
  2. Partner with all team members to achieve goals
  3. Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
  1. Contribute to a positive work environment
  2. Demonstrate flexibility and willingness to change
  3. Identify opportunities to improve clinical and administrative processes
  4. Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
  1. Use resources efficiently
  2. Search for less costly ways of doing things

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.