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Employment Type:
Full time
Job Category:
Health Care & Medicine
Practice Manager
(This job is no longer available)
Grad Date

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Job Description


 Minimum Education
Bachelor's Degree

Specific Requirements and Preferences
Bachelor's in business administration or healthcare preferred.

Minimum Work Experience
7 Year(s)

Specific Requirements and Preferences
At least 7 - 10 years of progressive managerial experience in an ambulatory healthcare setting. Experience in administrative/office management.

Required Skills/Knowledge

Required Licenses and Certifications

Functional Accountabilities

Strategic Planning, Revenue Enhancement & Marketing
  1. Maximize room utilization of facility using fill rates and other metrics in the analysis.
  2. Ensure proper utilization of facility space and manage the expansion based on metrics.
  3. Participate in the planning for new business opportunities and service in support of the CNMC mission.
  4. Promote marketing of services with public relations to external referring physicians and the community they serve.
  5. Participate in professional groups and community outreach activities.
  6. Monitor volume of clinic visits, wait times, no show rates, denials, patient service charges and clinic cancellations; report metrics monthly and identify opportunities for both operational and process improvements.
Administrative Management
  1. Lead the implementation and evaluation of services provided at the facility.
  2. Design and implement processes for daily activities.
  3. Provide troubleshooting, problem solving and system expertise to staff.
  4. Assess barriers to efficiency in operations, make recommendations, prioritize tasks, and take ownership of performance improvements; ensure appropriate resources are available.
  5. Monitor appointment and registration quality; report on metrics against benchmarks and ensure standards are met.
  1. Promote and support adherence to organizational, state and federal regulatory standards to ensure quality of patient care delivery.
  2. Participate in development of practice operations, policies and procedures.
Facility Management
  1. Ensure a safe, secure, clean work and patient care environment to include functionality of equipment.
  2. Interact and manage the business contract/service vendors to ensure availability of services at all times.
Budget and Financial Analysis
  1. Responsible for managing the budget for the facility and implement actions to administer programs within budgetary guidelines.
  2. Work with Director, throughout the year and participate in the budgeting process, to identify volume impacts, equipment needs, resource needs.
  3. Manage the process to ensure timely delivery of charge entry documents, inclusive of daily reconciliation.
  4. Ensure proper verification of insurance eligibility, coverage, authorization and referrals of all patient care services.
  5. Manage reports to ensure financial viability of the facility and the departments involved.
  6. Responsible for cash controls and financial processes relative to TOS collections.

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.