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Employment Type:
Full time
Job Category:
Health Care & Medicine
Nursing Quality Manager
(This job is no longer available)
Grad Date

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Job Description


 Minimum Education
Doctor of Philosophy (Ph.D.)

Specific Requirements and Preferences
MSN and Doctoral Degree required.

Minimum Work Experience
7 Year(s)

Required Skills/Knowledge

Comfort with use of computers, computerized technology and applications. Open to learning new software and web based applications.

Required Licenses and Certifications

Registered Nurse in District of Columbia

Functional Accountabilities

Nursing Quality
  1. Oversee implementation, measurement, and monitoring of all nursing quality indicators and nurse sensitive indicators; coordinate data collection, aggregation, and analysis for all nursing quality indicators and nurse sensitive indicators
  2. Serve as a leader and resource for Nursing Quality Committee.
  3. Create and interpret the monthly Quality Report to Clinical Improvement and Nursing Research Council; participate on other nursing committees as appropriate.
  4. Ensure outcomes and practice improvements are shared with nursing at all levels and in multiple ways; monitor care outcomes in an effort to ensure gains are maintained.
  5. Actively participate in conferences and professional organizations related to Nursing Quality and Nursing Research; attend conferences/ seminars as appropriate; communicate new information from such events to appropriate staff.
  6. Assist with the dissemination of Nursing Quality, EBP and/or Research with all professional RN’s through new hire orientation, unit in-services and other forums.
Performance Improvement
  1. Facilitate teams to utilize performance improvement methodology including: Process redesign, PDCA, PDSA and rapid cycle approach, FMEA, RCA and others.
  2. Design, develop, implement and evaluate performance improvement initiatives; use Excel, PowerPoint, Visio or similar software packages to present data, interventions and outcomes.
  3. Track and trend data to evaluate effectiveness of interventions; disseminate data internally through reports, rounds, and scorecards to facilitate decision-making and externally to national databases, such as NDNQI.
  4. Provide education on PI methods, benchmarking, and nurse sensitive measures; mentor staff in research and quality proposal development.
  5. Lead the translation of information obtained through Quality Improvement activities into Research studies as a method to formulate new knowledge.
  6. Collaborate with nursing and organizational leadership to implement Fiscal Year goals and other identified initiatives; collaborate with members of the Regulatory Department and the Hospital’s Performance Improvement Department.
Magnet & Regulatory
  1. Maintain a current knowledge of ANCC Magnet Recognitions NSI Requirements.
  2. Maintain a current knowledge of: 1) Trends and issues in health care, nursing practice, nursing education, nursing research, JCAHO standards. 2) Organizational policies and procedures related to clinical practice and the legal implications for practice, education and research. 3) Structure and hierarchy of the organization
  3. Maintain collegial, trust-based relationships with RN’s and patient care services staff to assess organizational and interdepartmental project reactions periodically, and as assigned
  4. Contribute and advance scholarly nursing publication and promote opportunities for direct care staff to strategically engage in academic and scholarly opportunities to advance EBP, quality, Nursing Research, and clinical standards.
  1. Contribute to development and monitoring of operating and capital budgets.
  2. Implement actions to facilitate budget requirement.
Human Resources Management
  1. In collaboration with the Director of Nursing Research and Quality Outcomes, hire, train, develop and direct assigned staff to meet departmental objectives.
  2. Provide timely coaching and performance feedback.
  3. Deploy staff appropriately to meet business objectives.

Organizational Accountabilities (Staff)

Organizational Commitment/Identification
  1. Partner in the mission and upholds the core principles of the organization
  2. Committed to diversity and recognizes value of cultural ethnic differences
  3. Demonstrate personal and professional integrity
  4. Maintain confidentiality at all times
Customer Service
  1. Anticipate and responds to customer needs; follows up until needs are met
  1. Demonstrate collaborative and respectful behavior
  2. Partner with all team members to achieve goals
  3. Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
  1. Contribute to a positive work environment
  2. Demonstrate flexibility and willingness to change
  3. Identify opportunities to improve clinical and administrative processes
  4. Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
  1. Use resources efficiently
  2. Search for less costly ways of doing things
  1. Speak up when team members appear to exhibit unsafe behavior or performance
  2. Continuously validate and verify information needed for decision making or documentation
  3. Stop in the face of uncertainty and takes time to resolve the situation
  4. Demonstrate accurate, clear and timely verbal and written communication
  5. Actively promote safety for patients, families, visitors and co-workers
  6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.