Experience:
No experience
Employment Type:
Full time
Posted:
1/27/2018
Job Category:
Information Services
Industry:
Health Care & Medicine
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Data Support Coordinator - Facilities
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Job Description

Qualifications

 Minimum Education
Bachelor's Degree

Specific Requirements and Preferences

Bachelors Degree in Business Administration and/or any other applicable degree; OR at least 2 years of CMMS management experience



Minimum Work Experience
2 Year(s)

Specific Requirements and Preferences

Specific Requirements 

One year of customer service and at least 2 years of data entry experience. Proficient in Microsoft applications (Word, Excel, PowerPoint).  Needs to be flexible, courteous, patient, and a positive team player exercising a high level of professionalism at all times.  Should be able to adapt easily to constant changing situations, display strong time management skills and be able to produce prompt and effective results.

 

Preferences

 

2 years of experience operating and maintaining a computerized maintenance management system. Preferred knowledge of Maximo, DMLSS, Accruent/Mainspring, or any other healthcare facility management work order system.  Familiar with hospital settings and has a clear understanding of engineering trades/disciplines. Ability to use internet and operate Apple products.

 

Specific Requirements And Preferences

 

At least 5 -7 years of data entry experience and at least 7-10 years of hospital and related progressive experience. At least two years experience operating computerized building automation systems. Familiar with hospital settings and has a clear understanding of engineering trades/disciplines. Proven experience in the application automated work order systems. Ability to use internet.

 




Required Skills/Knowledge




Required Licenses and Certifications




Functional Accountabilities

Data and Software Support

  1. Fullfill Data Services ticket requests, per the users requirements.
  2. Create database queries and exports for list pulls.
  3. Develop reports and dashboards using the current CMMS system.
  4. Troubleshoot and resolve error messages in a variety of Data Services systems.
  5. Consult with end users on their data needs.
  6. Analyze requirements and consult with end users to ensure expectations are met.
  7. Serve as a data expert for the Department
  8. Assist in end-user training and troubleshooting

 

Administrative Support

  1. Follow-up with the requester regarding work orders, in a timely manner, upon receipt
  2. Communicate to requester the steps for completion of work orders and provide follow-up information
  3. Assist new team members with general information when necessary
 

About Children's National Health System

Childrens National Medical Center is the only exclusive provider of pediatric care in the metropolitan Washington area and is the only freestanding childrens hospital between Philadelphia, Pittsburgh, Norfolk, and Atlanta. Serving the nations children for more than 130 years, Childrens National is a proven leader in the development and application of innovative new treatments for childhood illness and injury.

Childrens National is proudly ranked consistently among the best pediatric hospitals in America by US News & World Report.

Our Culture

Children's mission is to be preeminent in providing pediatric health care services that enhance the health and well-being of children regionally, nationally and internationally. Through leadership and innovation, Children's creates solutions to pediatric healthcare problems. Children's excels in Care, Advocacy, Research, and Education to meet the unique needs of children, adolescents and their families. Children's leadership realizes that our employees are the heart of our medical center and the soul of our mission. One of our greatest assets is the diversity of our workforce, which adds to the richness of our culture. Teamwork, dedication, and professionalism are essential values and characteristics that make our employees unique.

Childrens internationally recognized team of pediatric healthcare professionals care for more than 360,000 patients each year who come from throughout the region, nation and world. Our employees share a sense of pride and commitment to the patients and families we serve. We aspire to provide patients and their families with the highest quality of care and service in a family-centered environment. In essence, we are a team of "Great People Providing Great Care."

Nursing Students

As a nursing student, you might already be craving hands-on experience at a highly respected hospital. You may be thinking about where or with which population you want to work after graduation.

At Childrens, a world-class teaching hospital and internationally-recognized leader in pediatric health, we invite nursing students at all stages of learning to explore the real world of working in a hospital setting and experience first-hand the challenges and rewards of this career.

Internship Program

The internship program provides the novice nurse with the knowledge base and skill set needed to transition to competence in clinical nursing practice. While providing the needed skills to meet the organization goals and mission, the program provides nurses with the leadership skills to work collaboratively within a multidisciplinary team. The program bridges the gap between undergraduate education and real-life professional nursing practice, delivering state-of-the art pediatric care.

The program is offered to new graduate nurses from an accredited nursing program with a passion for children. All new graduates, with less than one-year acute care experience, are eligible to participate in the program after obtaining licensure.