Experience:
No experience
Employment Type:
Full time
Posted:
7/21/2017
Job Category:
Administration
See more jobs for students and recent grads who studied:
Dispatcher/Scheduler
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

Requisition #:  17527     
Name of Location:   Scottish Rite
Work Schedule:  Evening
Employment Type:  Full-Time
Work Days:  Monday - Friday 

JOB SUMMARY

Serves as the scheduler/dispatcher for the Interpreting and Translating Services department. Performs clerical/administrative duties to support department operations and efficiency. 

EDUCATION

  • High school diploma or equivalent

CERTIFICATION SUMMARY

  • No professional certifications required

EXPERIENCE*

  • Experience in managing high call volume

PREFERRED QUALIFICATIONS*

  • Experience in healthcare
  • Experience in customer service
  • Proficient in healthcare terminology
  • Bilingual English/Spanish

KNOWLEDGE SKILLS & ABILITIES*

  • Ability to problem-solve and manage multiple tasks and priorities in a fast-paced setting
  • Must interface exceptionally well with professional and ancillary staff and customers
  • Excellent customer service and telephone skills
  • Exceptional instruction and organizational skills with an attention for details
  • Excellent written and verbal communication skills
  • Remarkable listening and clarification skills
  • Good judgment
  • Able to deal with a high-volume workload
  • Ability to assess workload and prioritize
  • Highly self-motivated
  • Moderate to superb personal computer/Microsoft Office skills, including word processing, databases, and spreadsheet software

JOB RESPONSIBILITIES*

  1. Serves as the central scheduling resource for on-site Spanish interpretation.
  2. Serves as a central scheduling and monitoring resource for contract interpreter needs.
  3. Works cooperatively with other departments, schedulers/requestors to promote and maintain efficient interpreter services and processes.
  4. Maintains Interpreting Services databases and relevant communication equipment.
  5. Assists department leader with staff scheduling.

SYSTEM RESPONSIBILITIES*

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

 

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

PHYSICAL DEMANDS*

Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Occasionally (activity or condition exists up to 1/3 of time)

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)

Sitting - Constantly (activity or condition exists 2/3 or more of time)

Standing - Occasionally (activity or condition exists up to 1/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)

WORKING CONDITIONS*

No potential for exposure to blood and body fluids

 

 

Location Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Administrative/Clerical Supp - Administrative/Clerical Supp

 

Overview:

Children’s Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 622 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for twelve consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of being Dedicated to All Better and impact the lives of hundreds of thousands of patients and their families each year.

About Children'S Healthcare Of Atlanta

The center is designed to provide the necessary infrastructure for investigators conducting pediatric clinical research to improve the quality of care and develop better treatments for Georgia's pediatric population. The center's facilities include: A four-bed inpatient research unit A four-bed outpatient research unit A core research lab Research pharmacy services Led by Howard Katzenstein, M.D., Medical Director of the Children's Research Center/Associate Professor of Pediatrics for the Emory School of Medicine and Christine Spainhour, R.N., R.R.T., C.C.R.C., Clinical Research Unit Manager, the Children's Pediatric Research Center strives to become a leading pediatric clinical research facility. The Children's Pediatric Research Center is a new clinical interaction research site of the Atlanta Clinical & Translational Science Institute (ACTSI). The ACTSI is a multi-institutional partnership led by Emory University. To effectively translate scientific discoveries into the clinical setting, ACTSI was collaboratively developed through a grant award from the National Institutes of Health (NIH) by Emory University, Morehouse School of Medicine and Georgia Institute of Technology.

This company profile was created by AfterCollege and is about Children'S Healthcare Of Atlanta. This page is not endorsed by or affiliated with Children'S Healthcare Of Atlanta. For questions regarding company profiles, please email: care@aftercollege.com.