1-3 years of experience
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Employment Type:
Full time
Job Category:
Health Care Provider
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Health Information Services Supervisor
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Job Description

Requisition #:  14705     
Name of Location:   Office Park (1687)
Work Schedule:  Day
Employment Type:  Full-Time
Work Days:  Monday - Friday 



Provides supervision to the Health Information Services operational staff and guidance to staff, physicians, and other customers and stakeholders on the proper maintenance and compliance of the legal medical record. Promotes a steady workflow and accomplishment of department objectives, serves as a point of contact for department customers, and positively impacts employee relations.


  • Associate's degree in Health Information Management or related field


  • No professional certifications required


  • 3 years of experience in healthcare or medical records
  • Experience in electronic medical records and/or imaging systems


  • Bachelor's degree
  • Registered Health Information Technologist (RHIT) or Registered Health Information Administrator (RHIA)
  • 2 years of experience in operations or supervisory
  • Experience in training with an electronic medical records system in a hospital setting


  • Demonstrated understanding of release of information standards and federal and state laws governing the disclosure of protected health information
  • Maintains current knowledge of regulations through self-education
  • Strong communication skills at all levels and the ability to communicate information clearly and concisely in verbal and written form
  • Demonstrated knowledge of continuous improvement functions, including the ability to facilitate quality improvement and change initiatives
  • Demonstrated knowledge of computers and technology to automate work flow
  • Excellent organizational skills and ability to assess workloads and handle multiple priorities simultaneously


  1. Participates in departmental and organizational projects, implementations, and upgrades as a Health Information Services subject matter expert, attending all assigned project meetings and planning phases.
  2. Assesses Health Information Services operations and adjusts staffing to ensure goals are met.
  3. Communicates updates, issues, and possible solutions to management team, implements solutions with the designated department employees, and revises work assignments and prioritizes work appropriately.
  4. Cross trains in department operational functions, coordinates back-up for operations, and supports performing team member duties during high workload and absenteeism by providing weekend, evening, and night on-call coverage as needed to support assigned operations.
  5. Performs quality monitoring activities, documents monitoring results, provides timely feedback of the results with staff, and coaches/develops staff to achieve standards.
  6. Maintains current and thorough knowledge and understanding of health information management core concepts and health information systems.
  7. Continually evaluates department processes, makes recommendations, and implements/updates policies and procedures as needed.
  8. Prepares and/or creates training materials, operational status reports, and presentations.
  9. Manage the day to day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, and on-the-job training.
  10. Take an active role in coaching and mentoring the team to ensure continued employee growth and success both on the team and at the broader CHOA organization.
  11. Assist manager with employee performance evaluations and hiring decisions.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Occasionally (activity or condition exists up to 1/3 of time)

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)

Sitting - Constantly (activity or condition exists 2/3 or more of time)

Standing - Occasionally (activity or condition exists up to 1/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids



Location Address:  1687 Tullie Circle, Atlanta, GA  30329
Function:  Revenue Cycle - Medical Records/Coding




Children’s Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 575 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for eleven consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of being Dedicated to All Better and impact the lives of hundreds of thousands of patients and their families each year.

About Children'S Healthcare Of Atlanta

The center is designed to provide the necessary infrastructure for investigators conducting pediatric clinical research to improve the quality of care and develop better treatments for Georgia's pediatric population. The center's facilities include: A four-bed inpatient research unit A four-bed outpatient research unit A core research lab Research pharmacy services Led by Howard Katzenstein, M.D., Medical Director of the Children's Research Center/Associate Professor of Pediatrics for the Emory School of Medicine and Christine Spainhour, R.N., R.R.T., C.C.R.C., Clinical Research Unit Manager, the Children's Pediatric Research Center strives to become a leading pediatric clinical research facility. The Children's Pediatric Research Center is a new clinical interaction research site of the Atlanta Clinical & Translational Science Institute (ACTSI). The ACTSI is a multi-institutional partnership led by Emory University. To effectively translate scientific discoveries into the clinical setting, ACTSI was collaboratively developed through a grant award from the National Institutes of Health (NIH) by Emory University, Morehouse School of Medicine and Georgia Institute of Technology.

This company profile was created by AfterCollege and is about Children'S Healthcare Of Atlanta. This page is not endorsed by or affiliated with Children'S Healthcare Of Atlanta. For questions regarding company profiles, please email: care@aftercollege.com.