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Employment Type:
Full time
Job Category:
Health Care Provider
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Registration Coordinator - PRN - Egleston
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Job Description

Requisition #:  1923     
Name of Location:   Egleston
Work Schedule:  Variable
Employment Type:  PRN
Work Days:  Variable 





Communicates with patients, families, physicians, quality review, clinical staff and insurance companies to obtain information and insurance verification to assure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denial. Provides other registration, clerical and billing support as required such as scheduling, chart creation, charge entry, etc.     


  • High school graduation or equivalent. College degree preferred.
  • Six (6) months prior registration experience highly preferred. 
  • CPAR certification preferred.
  • Understand and be familiar with medical terminology.
  • Must be able to type 45 words per minute.  Must score at least 85% on an alpha and numeric data entry proficiency test.
  • Must score at least 85% on an arithmetic and word mathematical problem solving skills.
  • Basic Windows XP and Microsoft Word XP required.  Must pass Windows Basic Skills Competency test with at least 80%.
  • Knowledge and utilization of patient registration systems, insurance verification systems, and/or Medicaid portals is highly desired
  • Strong verbal / written communication skills required.
  • Excellent Customer Service skills required.
  • Proven ability to multi-task and must be willing to work a flexible schedule, including nights, weekends, and major and minor holidays.
  • Ability to travel around metro Atlanta as needed to support multiple locations or different    departments.


Data Collection - Interviews patients and families to obtain complete and accurate demographic and financial information.  Ensures that all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.  Enters data into system for registration, billing, patient tracking, charge capture and reconciliation.  Handles this data entry in a fast, efficient way to minimize patient wait times. In some settings, works to support practices utilizing external office procedures and outside medical records.

Insurance Authorizations - Confirms insurance coverage and obtains authorizations if applicable.  Explains regulatory financial requirements to the patient or responsible party and collects and posts deposits or deductible amounts as required.   For outside clinics, this could also include ensuring that referring physicians have obtained prior insurance authorization as needed and rescheduling appointments if necessary.

Appeals Collaboration – If applicable assists the Appeals department to provide all related information to overturn claims denial.

Patient / Family Liaison – In some settings, observes and interacts with patients upon check-in and notifies clinical staff for immediate intervention if indicated. Serves as a liaison between the patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that the patients and families may require.  Ensures wait time communication occurs by updating schedulers and patient information tools as appropriate. Assists patients with sign-in processes according to department standards. In some ambulatory settings, may perform patient and/or waiting room rounding, may provide supplies to patients, stock supplies and nourishments, and perform cleaning of waiting rooms, restrooms, and public areas.

Medical Record Maintenance – As applicable, initiates and executes daily medical record maintenance while maintaining patient confidentiality to include creation of patient charts, filing encounter specific paperwork, maintaining correspondence via mailing/faxing with patient’s primary care provider and/or specialists as necessary.  Provides release of medical information as required.  In some settings, captures paper portions of paper charts and scans into the EMR.

Scheduling – In some settings, schedules patient appointments when needed, including referral from faxes, phones or other instructions and contact’s physician offices to resolve discrepancies.  Coordinates all aspects of scheduling including procedures, provider visits and use of resources.

Administrative Duties - May initiate and perform multi-tasked administrative duties to ensure efficient daily business operations including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking of front office supplies, and receiving and distributing mail.

Meeting Participation - Attends and participates in department meetings according to department standards and may serve on committees representing the department which could include multi-disciplinary quality and service improvement teams.



Location Address:  1405 Clifton Road NE, Atlanta, GA  30322
Function:  -




Children's Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children's is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 575 beds, Children's is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children's offers access to more than 60 pediatric specialties and programs and is ranked among the top children's hospitals in the country by U.S. News & World Report.

Children's has been ranked on Fortune magazine's list of "100 Best Companies to Work For" for eleven consecutive years and named one of the "100 Best Companies" by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of being Dedicated to All Better and impact the lives of hundreds of thousands of patients and their families each year.

About Children'S Healthcare Of Atlanta

The center is designed to provide the necessary infrastructure for investigators conducting pediatric clinical research to improve the quality of care and develop better treatments for Georgia's pediatric population. The center's facilities include: A four-bed inpatient research unit A four-bed outpatient research unit A core research lab Research pharmacy services Led by Howard Katzenstein, M.D., Medical Director of the Children's Research Center/Associate Professor of Pediatrics for the Emory School of Medicine and Christine Spainhour, R.N., R.R.T., C.C.R.C., Clinical Research Unit Manager, the Children's Pediatric Research Center strives to become a leading pediatric clinical research facility. The Children's Pediatric Research Center is a new clinical interaction research site of the Atlanta Clinical & Translational Science Institute (ACTSI). The ACTSI is a multi-institutional partnership led by Emory University. To effectively translate scientific discoveries into the clinical setting, ACTSI was collaboratively developed through a grant award from the National Institutes of Health (NIH) by Emory University, Morehouse School of Medicine and Georgia Institute of Technology.

This company profile was created by AfterCollege and is about Children'S Healthcare Of Atlanta. This page is not endorsed by or affiliated with Children'S Healthcare Of Atlanta. For questions regarding company profiles, please email: care@aftercollege.com.