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Chegg is currently building the search and recommendation platforms that will form the backbone of our future as they bring students closer together. As our system grows and matures, we seek the wisdom and superior workmanship of a technically strong QA leader to help attain our goals of continuous deployment, low production defect rate, and confidence in our software. We take pride in our work, and each of us individually is keenly interested in improving our team's technical and business metrics. As such, our engineers have a hand in reaching these QA goals by using standards, following best practices, documenting our modules, and building unit tests and component-level integration tests. However, without the right QA frameworks, leadership and execution, we cannot reach our ultimate vision.
The ideal candidate is a QA Automation Engineer who has proven their technical prowess in past engineering projects, but is also ready to lead and own the QA roadmap for our team. He or she must be able to accurately assess the current testing situation, identify the most rewarding improvements, create tactical and strategic plans to implement them, and continuously advocate for their swift execution.
You will need to have excellent written and verbal communication skills as you will be working with the best and brightest at Chegg -- a highly-skilled and highly technical software development team -- and may be presenting to a wider audience in the company.
Take a look into our office and culture here: http://www.youtube.com/watch?v=YYHnkwiD7Oo.
Own and drive the Search and Personalization QA Roadmap
Develop tools and frameworks and corresponding processes to enable relevance testing and performance testing
Collaborate with strong technical team of architects, software developers, and data scientists
Work on automation tests to ensure highest level of quality for both Search and Personalization development
Work cross-functionally with related teams such as Product, Technical Operations, Release Management, and QA
Participate in agile development environment collaborating with team members for planning
Monitor, investigate, and identify problems with production components, processes, and data
Ability to demonstrate compentency in scalable backend service engineering
Ability to demonstrate, via a portfolio of QA projects, technical prowess and leadership specific to QA
Highly proficient with Java and Python programming languages; should be able to read and understand developer code
Experience with SQL and NoSQL storage solutions such as MySQL, Cassandra, and MongoDB
Experience in the design and development of QA testing frameworks
Experience with existing QA tools and frameworks, and knowledge of the state-of-the-art in QA today
Experience with performance testing for backend systems (latency/throughput)
Experience with relevance testing for search/recommendation systems a plus
Experience with detailed technical writing: reviewing product requirements, writing test plans, writing useful bug reports
BS / MS in Computer Science or related field
Chegg is a Equal Opportunity Employer
Chegg, the student hub, is transforming the way millions of students learn by connecting them to the people and tools needed to succeed throughout their high school and college career. The company offers an array of required and non-required scholastic materials including millions of textbooks in any format, access to online homework help and textbook solutions, course organization and scheduling, as well as college and university matching tools and scholarship connections. Students nationwide use Chegg 365 days a year to make learning easier, more accessible and more productive. As a part of the company's philanthropic efforts, Chegg is dedicated to its Chegg for Good program, which empowers students to be catalysts for change while on campus, in their communities and around the world. Since it launched nationally as a textbook rental company in 2007, Chegg's growth has made it one of Silicon Valley's most successful start-ups, enhancing education for millions of students by saving them time, saving them money and helping them get smarter.