CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.
The HR Business Partner is responsible for proactively supporting all aspects of strategic and tactical HR support. This includes providing strategic and operational HR advice, coaching, development and support to the functional businesses; acting as the single point of contact for the leaders; and serving as a point of contact for all people related issues. The HRBP will have responsibilities covering a broad spectrum of HR activities such as employee relations, performance management, advice related to policies/processes, career development and coaching, talent management and change management. The HRBP understands the business beyond the HR function and influences the overall organization to ensure superior operations and business outcomes. The HRBP coordinates and implements HR policies, practices and procedures to support business goals. Communicates and educates all local staff on HR programs and policies.
Facilitate and support business change and performance across supported groups through the implementation of an effective people strategy; influence significant business decisions through a close partnership with a team leader and his/her leadership team.
Assist business unit with determining skills needed to achieve optimal results; providing leadership in helping organizations develop their employees, facilitate succession planning and acquire top talent; conduct organizational effectiveness assessments and design workforce models that build organizational capability; and recognizing industry trends and applying/creating "best practice" solutions. Performance Management .
Effectively administer the performance management process, including: compensation planning, calibration sessions, and facilitating line manager excellence in managing low performers, recognizing high performers, and ensuring that employee have objective plans.
Employee Engagement and Relations
Partnering with the business unit leaders to ensure that employees are treated in an equitable and consistent manner and Company policies and practices.
Find the right balance between the business need and employee advocacy. Provide consultation to managers on employee engagement strategies with their teams.
Provide guidance and coaching to business unit management that will enable them to be more successful as they lead their teams. Demonstrate the ability to challenge appropriately.
Partner with business leaders to understand current and future skill and capability needs. Develops and links key competencies to all HR functions and tools including job requirements, selection systems, development programs and evaluation tools. In conjunction with Talent Acquisition, partner on recruiting and attraction strategies, executing these plans in local areas.
Assist with retention strategies for key talent. Support the development of employees through the execution of succession planning and talent review.
Partnering with the Talent Management to deliver talent management practices that attract and develop high-potential, diverse talent for the business unit. Employee & Team
Support employee engagement strategies in response to business needs and employee survey feedback. Partners with management to ensure proactive and effective performance management and follow through. Manages required employee relations investigations and other sensitive employee matters.
- Bachelor's Degree Required
- Master's Degree Preferred
- Minimum 5-7 Years Experience as an HR Generalist or HR Business Partner in a fast paced environment
- Large company experience
- Experience supporting sales organizations
- Proven success interfacing with Executive business stakeholders
- Experience managing performance management
- Experience managing succession planning
- Experience in talent management
- Experience in compensation
- Experience in employee relations
- Experience in employee engagement
Alternate Location: US-Louisiana-Monroe; US-North Carolina-Charlotte
Requisition #: 11208
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.