No experience
Employment Type:
Full time
Job Category:
Account Relationship Manager - Heavy Truck
(This job is no longer available)
CDK Global | Mount Laurel, NJ
Grad Date

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Job Description

Job Description

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We're large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we're hiring to support your growth and ours - Green light your career.


We have an immediate opening available for an Account Relationship Manager (ARM) within our Heavy Truck space. Create business relationships and generate sales leads with high-level contacts through face-to-face client site visits. Maintain an ongoing business relationship with current clients to facilitate future sales. Work in conjunction with a specific field sales team. Work under general supervision of the ARM Supervisor. High level of proficiency in communication and collaboration. Typically require 1 to 3 years of DMS (Dealer Mgmt. System) or industry experience. Functional responsibilities include, but not limited to:

Call reports in salesforce.com, such as…

* Proactive backlog review to find uninstalled applications - or - applications installed but not claimed
* Coordination with CAMs (Client Account Managers)
* Regular review of client application penetration report


* 4 year college degree or equivalent experience
* Must have Dealership/Retail experience, ideally 1-3 years or must have 1-3 years of outside B2B sales
* Knowledge of heavy truck, automotive, finance/insurance and technology industries strongly preferred
* Knowledge of dealership operations & products highly helpful, Front-End/Back-End
* Ability to travel approximately 75% or more is required
* Ideally located near a major metro airport


* Excellent work ethic
* Ability to succeed in a competitive, high-performance work environment
* Be a self-starter, able to work independently and collaboratively
* Team player with ability to coordinate efforts with channel sales reps to sell
* Strong computer skills with current technical knowledge, i.e., proficiency w/MS Office (Excel/PP)
* Solid interpersonal and communication skills in order to close deals and make presentations
* Ability to present new product concepts to marketplace
* Ability to formulate sales plan for designated territory, region or specific client portfolios


We back our Sales force with the strongest infrastructure in the business. CDK provides a top notch supporting cast which gives the Sales associates the back-end support needed to get business done. We will support your career growth with initial and on-going sales training, advanced sales tools and an attractive compensation package designed to reward you for your initiative. We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed associates.

Our associates have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. We will offer our associates challenges, opportunities, advancement, competitive compensation and benefits, and personal training and development in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues. We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences. We want each associate to feel like an integral part of a team that is making a discernible positive contribution to CDK's success. Our goal is to be the clear employer of choice for our current and future associates.

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That's why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

Nearest Major Market: Philadelphia

Job Segment: Account Manager, Outside Sales, Field Sales, Relationship Manager, Marketing Manager, Sales, Customer Service, Marketing

About CDK Global

Choosing your career is one of the biggest decisions you’ll make.

You want the work you do to be meaningful, and you want to make an impact. You want to know that your ideas will be heard, and you want to see them in action. You want to find a culture that is right for you, where the people truly make the difference, and where you are recognized for what you can accomplish. At CDK Global, we measure our success, not just through how we can improve the automotive experience, but through the careers of every associate. We work with some of the industry’s brightest minds, providing sophisticated technology solutions to the automotive industry. We believe in a culture of innovation, collaboration, and partnership to drive the industry Faster Forward.