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Client Account Manager
CDI Corporation | Warren, New Jersey
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Job Description

* Job Title: Client Account Manager
* Location: Warren, New Jersey
* Employment: Long term


* Project implementation and maintenance including creating and managing timelines in accordance with the client contracts and business requirements document.
* Coordinate and client training on the use of web based products and reporting tools.
* Define and update status reports as appropriate to meet changing business needs and technical requirements.
* Coordinate and lead client status meetings and internal status meetings on a regular basis.
* Develop project plan including timeline, strategies, scheduling, and risk analysis.
* Coordinate various program deliverables with all functional groups (internal, external), i.e. Brand personnel, third party agencies and technology partners to ensure a smooth delivery of the product(s).
* Manage projects from inception through the end of project life cycle while optimizing project timelines, financials and client expectations.
* Proactively escalate risks and own resolution for any operational issues impacting project schedules.
* Ensure all documentation related to project delivery is maintained in appropriate systems.
* Assist in the creation of Customer Requirement Documents, project documentation and work instructions.
* Ability to interpret results, ranging from simple data review to data trending/mining. Works directly with clients and technical and operational leaders to identify program requirements.

Candidate Requirements:

* Years of experience required
* Degrees or certifications required
* Best vs. average
* Performance indicators
* Additional/Specific Background checks required outside of normal Background check
* 1-2 years marketing experience preferred
* College degree preferred
* Best: Marketing and pharmacy manufacturer experience vs average: marketing experience

About CDI Corporation

CDI Corp. provides engineering and information technology outsourcing solutions and professional staffing, derives the majority of its revenues by providing services to Fortune 1000 companies and equivalent non United States-based multinational companies, primarily in the United States, United Kingdom, Canada, Mexico and Australia. The Company operates through four reporting segments: Engineering Solutions (ES), Management Recruiters International (MRI), AndersElite (Anders) and Information Technology Solutions (ITS). On July 28, 2008, the Company acquired TK Engineering Associates, Inc. (TK Engineering), an engineering services firm specializing in design, analysis, consulting and project services in the aviation and energy sectors. (Source: 10-K)

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