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Employment Type:
Full time
Job Category:
Assistant General Manager
(This job is no longer available)
Carnival Cruise Lines | Fairbanks, AK
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Job Description

Assistant General Manager

Fairbanks, AK

Princess Cruises and Holland America Line offer a wide-variety of spectacular land and sea experiences. Our team supports a combined fleet of ships sailing to Alaska each summer, lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.

Job Summary

Manages the hotel, sales, administrative, and maintenance processes and activities. Monitors departments to identify trends, implement procedures to maximize sales and maintain customer satisfaction. Carries out management responsibilities in accordance with the Company's policies, objectives, and applicable government laws and regulations.


* Manages the sales, administrative, and maintenance activities and operations.
* Applies knowledge of Company policies and procedures, hotel operations, and customer service.
* Assists in developing controls and procedures according to established Company policies, practices, and principles.
* Monitors hotel activities to identify trends, make recommendations, amend, and implement procedures to maximize sales and achieve customer satisfaction within defined budgetary guidelines and goals.
* Prepares reports and analysis and monitors the hotel's performance against the department and Company's overall sales and customer satisfaction goals.
* Assist in preparing annual departmental budget.
* Responsible for the employment, supervision, performance management, salary administration, discipline, and training of directly assigned personnel.


* This job normally requires a professional level of knowledge in hotel management equivalent to that which would be acquired through the completion of a Bachelor's degree. Demonstration of directly related work experience, which has provided an equivalent breadth, and depth of knowledge may be considered in lieu of the educational requirement.
* Proficiency in the use of computer business application, with working knowledge of computerized hotel reservations, point-of-service and accounting systems.
* Ability to clearly communicate, verbally and in writing, with all levels of employees, management, and customers.
* This job normally requires six years of progressively responsible positions in hotel management. Demonstrated management experience in a business environment is required.


The information on this job description indicates only the general nature and level of work performed by personnel assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of personnel so classified.


* Flexible Work Schedule! - 9/80 alternative workweek schedule option providing each employee with one (1) weekday off every two weeks.
* Time off benefits - 8 paid holidays, paid vacation and paid sick time
* Travel - Generous Cruise and Travel Privileges for you and your family
* Health - Complete benefit plans including medical, dental, vision and flexible spending accounts
* Wellness - Health and wellness programs include discounted health benefits and memberships
* Tuition Reimbursement - Up to 80% with a maximum of $3,000 per fiscal year
* 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service
* Profit Sharing Plan - Eligible after 1 year of service
* Employee Stock Purchase Plan - Discount on Carnival Corporation stock
* Training - In-house Discover University courses on professional development
* Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

Next Steps…

For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job.

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

About Carnival Cruise Lines

Carnival Corporation is a cruise and vacation company. The Company has a portfolio of cruise brands and is a provider of cruises to all vacation destinations. The cruise brands of the Company includes Carnival Cruise Lines, Princess Cruises (Princess), Costa Cruises (Costa), Holland America Line, P&O Cruises, AIDA Cruises (AIDA), Cunard Line (Cunard), Ibero Cruises (Ibero), Ocean Village, P&O Cruises Australia and The Yachts of Seabourn (Seabourn). In addition to the cruise operations, the Company owns Holland America Tours and Princess Tours, the cruise/tour operators in the State of Alaska and the Yukon Territory of Canada. (Source: 10-K)