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Programmer Analyst-Salesforce
Carilion Clinic | Roanoke, Virginia
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Job Description

Support Carilion's hallmarks of service excellence and quality for all job responsibilities.  The individual for this position will provide maintenance and support of existing Salesforce.com solutions as well as be responsible for the design of new Salesforce.com solutions based on business requirements.  In addition, they will provide maintenance on software currently in a production environment and regularly update documentation of all application changes made to that software. Candidate must be confident analyzing, implementing, and testing software components and reports requiring complex business and data rules, in cooperation with customers, other developers, and system administrators.


Minimum Qualifications Required

Education:  Associates Degree required.  BA/BS preferred.  Master's degree desired.

Experience:  5+ year(s) of experience as a Salesforce.com Developer preferably across sales, marketing and HRIS/ERP clouds (particularly in building custom objects, page layouts, formula fields, workflow rules, sharing rules, validation rules, process builder, visual workflow, and Data Loader).

Salesforce.com Advanced Developer Certifications preferred.

Strong experience with designing and managing processes and projects.

3-5 years working in a related IT field supporting integrated systems.  Experience with Salesforce.com developer toolkit including Apex Classes, Controllers, and Triggers, Visualforce, Force.com IDE, Migration Tool, schedule jobs, batch jobs, and email services.  Experience with Web Services is also a plus.  Experience working with technical infrastructure components, providing technical support of integrated business operational workflows, and analyzing opportunities for process improvements, and supporting agile development projects as assigned.

Work alongside team members, service line leaders and business resources, call center resources, and other teams to define and optimize processes; make recommendations for process improvements.

Independently conducts analysis of application design including but not limited to planning implementations and maximizing application benefits.

Collects service line business requirements.  Creates technical specifications that align with business requirements.  Creates and maintains high quality design documentation.

Executes plans to design and build Salesforce.com solutions using standard configuration and establish configuration best practices.  Performs system integrated testing and coordinates user acceptance testing.

Creates and manages complex workflow rules, data validation, and triggers.

Manages integration initiatives and implementation of third party plug-ins.

Serves as both a professional and technical mentor to other team resources.  Conducts training for new and existing users on how to use Salesforce.com effectively.

Participates in on-call rotations for assigned applications.  Assist others with resolution of complex issues.

Collaborates with technology and peer teams to ensure effective data flow between Salesforce.com and integrated systems.

Manage user accounts and permissions.  Log, track and resolve identified system problems.

Other Minimum Qualifications:  Working knowledge of software development life cycle, change management best practices, agile development methodologies, ITIL.  Proficiency with MS Office application suite, MS Project, MS Visio, and MS Sharepoint.

Excellent analytical and problem-solving skills and attention to detail.  Ability to turn analytic insights into executable actions.  Ability to work in cross-functional teams.  Excellent written and verbal communication skills.

Inspiring Better Health at Carilion Clinic

Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find

About Carilion Clinic

Carilion Health System is a $1 billion healthcare company serving approximately 1 million people in Western Virginia. Carilion is a comprehensive, integrated system employing nearly 10,000 people at 10 not-for-profit hospitals, 61 physician practices and primary care centers and a managed care division. As part of its mission to improve the health of the communities it serves, Carilion operates the region's only level 1 trauma center, air ambulance and neo-natal intensive care program, along with a full service cancer center and regional heart center.

This company profile was created by AfterCollege and is about Carilion Clinic. This page is not endorsed by or affiliated with Carilion Clinic. For questions regarding company profiles, please email: care@aftercollege.com.