3-5 years of experience
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Employment Type:
Full time
Job Category:
Mortgage Lending Servicer
(This job is no longer available)
Cardinal Credit Union | Mentor, OH
Grad Date

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Job Description

Cardinal CU was selected by The Cleveland Plain Dealer as a 2017 Top Work Places company.

Founded in 1953, Cardinal Credit Union is a community chartered credit union serving citizens in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties. Our mission is to brighten our member's financial future. The Credit Union National Association (CUNA) recognized Cardinal as one of the 200 Healthiest Credit Unions in the nation.

The Mortgage Lending Servicer assumes responsibility for effectively and efficiently performing mortgage servicing support to all Credit Union members and personnel.

Servicing job functions include but are not limited to:

  • Payment processing/reversal, processing of payoff requests, disbursement of real estate taxes and homeowner's insurance, year-end processing, removal of private mortgage insurance and homeowner's insurance claims

  • Responsible for daily and monthly general ledger reconciliations and investor reporting

  • Maintains the necessary records in the appropriate system to ensure that CCCU is compliant with HMDA reporting requirements

  • Assist in the research and resolution of balancing and reporting discrepancies

  • Learn all functions necessary to comply with all investor reporting requirements

  • Documents must adhere to investor, state and regulatory requirements

  • Processing mortgage payoffs

  • Prepare mortgage loan release documents and required cover letters
    Disbursement of real estate taxes and homeowner's insurance

  • Review of homeowner's insurance settlement claims and requests for removal of private mortgage insurance

  • Retrieve necessary information when the custodial file or images do not contain all required information for the completion of the lien release

  • Develop and maintain positive, effective working relationships with county offices, title companies, custodians, service vendors and other departments critical to the achieving objectives

  • Resolve and respond to complex inquiries; working with members, 3rd parties, lenders, and internal departments

  • Reviewing and prioritizing daily work to meet deadlines and goals

  • Counsel's members regarding money management and financial matters, as needed

  • Provides follow-up on a consistent basis with originators, borrowers, and agents

  • Maintains and projects the Credit Union's professional reputation

  • Serve as subject matter expert and resource for team members

  • Special projects as assigned

Ideal candidates will have a minimum of two year's experience in mortgage loan servicing/loan administration. Additionally, candidate will have the ability to understand risk and the importance of risk mitigation, perform consistently with above average quality and production, be well organized with the ability to move quickly from process and/or investor without limitations, have great attention to detail and time management, as well as, the ability to communicate effectively orally and in writing.



Applicants must be eligible to work in the specified location